Open To Work
Michael Jones
Del-Air HVAC, Plumbing & Electrical
Tampa,FL
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Service TechnicianParts Delivery Driver/Parts SalesmanService Technician and InstallerHVAC Technician
Minimum Desired Compensation
$54000/yr
Important To Me
Company CulturePaid time offWork-life balancePaid sick leave401k match
1
Certification
16
years of professional experience
Demonstrated strong work ethic and eagerness to learn new skills.,Committed to delivering exceptional customer service and identifying efficient processes for task completion.,Promoted Accountability within team environments and supported collaborative efforts.
Work History
Service Technician
3 Years 3 Months- Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
- Collaborated with team to streamline service processes, enhancing operational efficiency.
- Conducted routine maintenance checks on plumbing and electrical systems, preventing future issues.
- Utilized diagnostic tools to identify equipment failures, reducing downtime and service interruptions.
- Implemented best practices for customer service, resulting in increased client retention rates.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Parts Delivery Driver/Parts Salesman
1 Year 3 Months- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Reported delays and accidents to stations using telephones or two-way radios.
- Logged deliveries and pickups and quickly loaded and unloaded deliveries.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Picked up and delivered parts and equipment to customers, satellite stores and vendors.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Kept accurate logs of all deliveries and trips.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Packaged and safely loaded parts and materials to prevent damage during transportation.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Presented order bills and collected payments for deliveries.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Reported mechanical problems encountered with vehicles to dispatch.
- Conducted emergency vehicle repairs to restore safety and dependability.
Service Technician and Installer
1 Year 7 Months- Installed automotive repair equipment
- Provided on-site technical assistance to troubleshoot and repair equipment
- Updated wheel alignment racks firmware and databases
- Maintained customer maintenance schedules
- Performed standard operational test under protocol guidelines
- Surveyed sites prior to installation of new equipment
- Utilized diagnostic tools such as multimeter, hydraulic pressure gage, windows 10, and Hunter Engineering diagnostic applications
- Possessed working knowledge of Local Area Network (LAN) configuration, connection and operation
- Maintained a safe work environment by following safe practices and adhering to safety policies
- Worked with and without direct supervision
- Provided Knowledge and guidance to junior team members
- Made recommendations to management on customer equipment upgrades and service
- Prepared job assignment reports and forms for accountability and traceability.
- Communicated with distributors to acquire necessary equipment for projects.
- Completed scheduled appointments on time to drive quality service.
- Examined previously completed work for accuracy.
Automotive Technician
3 Years 6 Months- Communicated with customers regarding vehicle issues and potential and completed repairs.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Kept detailed records of repairs, labor involved and parts used.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Properly executed powertrain maintenance, teardown, and rebuild.
- Specialized in, Braking and Suspension maintenance and repair.
- Repaired and maintenance automotive HVAC systems.
Education
Associate of Arts - HVAC-R
Skills
Efficiency and Time Management
Certification
JANUARY 2004 – MARCH 2005 | Auto Repair Certification Universal Technical Institute – Orlando, FL AUGUST 1995 - MAY 1996 | High School Diploma Brandon High School – Brandon, FL JANUARY 2005 – JANUARY 2018 | ASE Certifications
OCTOBER 2021 - SEPTEMBER 2022 | HVACR Certification, Universal 608 Certification
Florida Career College, Tampa, FL
References
references
Available upon request
Education and Training
other,other,other
Timeline
Service Technician
Del-Air HVAC, Plumbing & Electrical
04.2023 - 07.2026Read More
Parts Delivery Driver/Parts Salesman
Advanced Auto Parts
10.2021 - 01.2023Read More
Service Technician and Installer
Hunter Engineering
12.2019 - 07.2021Read More
Automotive Technician
Autonation Chevrolet
12.2010 - 06.2014Read More
Florida Career College - Tampa. FL
Associate of Arts from HVAC-R
Read More