Michael Joseph
Summary
Results-driven Parts Sales Supervisor with expertise in managing large-scale operations. Enhanced customer relationships and improved sales efficiency through effective team leadership and strategic planning. Streamlined parts ordering processes to boost operational efficiency.
Overview
21
21
years of professional experience
Work History
Part Sales Supervisor
Fiesta Auto Center
Silsbee
09.1992 - 11.2013
- Supervised daily parts sales operations and customer interactions.
- Trained team members on product knowledge and sales techniques to enhance customer interactions.
- Managed inventory levels to maintain product availability and streamline operations.
- Repaired engines, transmissions, and other critical components effectively.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on vehicles to ensure optimal performance and safety.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Maintained accurate records of repairs and services performed on each vehicle.
- Guided customers in understanding service needs and clearly recommended necessary repairs.
- Trained junior mechanics on best practices for troubleshooting and repairs.
- Ensured compliance with safety regulations during all repair activities for workplace safety.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Monitored shop equipment to maintain safe working condition.
- Kept detailed records of repairs, labor involved and parts used.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
Pipefitter Helper
Biscamp electric
Silsbee
06.2001 - 12.2003
- Assisted skilled pipefitters in installing and repairing piping systems.
- Prepared tools and materials for efficient workflow during pipefitting tasks.
- Followed safety protocols to maintain a secure work environment on job sites.
- Maintained a clean and organized work area to enhance productivity and safety.
- Supported the layout and assembly of piping systems according to specifications.
- Ensured that all safety procedures were followed during each job task.
Education
Silsbee High
Silsbee, TXSkills
- Equipment maintenance
- Diagnostic tools
- Safety compliance
- Engine restoration
Timeline
Pipefitter Helper
Biscamp electric
06.2001 - 12.2003
Part Sales Supervisor
Fiesta Auto Center
09.1992 - 11.2013
Silsbee High