Betzabeth Castaneda
Summary
Dedicated and proactive aviation professional with a solid foundation in aircraft maintenance (A&P license in progress) and wanting to try hands-on experience as a Flight Attendant. Committed to upholding the highest safety standards, both through meticulous technical inspections and effective emergency response procedures. Possesses a unique perspective on the passenger experience, enabling a holistic approach to aviation safety and operational excellence.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Part Sales Supervisor
Advanced Auto Parts
3217 N May Ave, Oklahoma City, OK
05.2024 - 09.2024
- Assisted in managing inventory levels to ensure product availability.
- Supported sales team by providing product knowledge and customer service.
- Coordinated order processing and fulfillment to enhance efficiency.
- Learned operational procedures to maintain compliance with safety standards.
- Engaged with customers to understand their needs and recommend solutions.
- Collaborated with team members to achieve daily sales targets and objectives.
- Participated in training sessions to develop skills in product management systems.
- Maintained extensive understanding of common problems and methods for repair.
Cashier
Miss A
Penn Square Mall
12.2023 - 02.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries, providing knowledgeable product information and support.
- Handled cash, credit, and gift card transactions while ensuring compliance with company policies.
Part Sales Supervisor
AutoZone
2839 Sw 59th St, Oklahoma City, OK
01.2022 - 03.2023
- Enhanced teamwork through clear communication and collaboration in daily tasks.
- Boosted sales, effectively upselling and cross-selling relevant products to customers.
- Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
- Increased customer satisfaction by providing exceptional service and expert advice on part sales.
- Cultivated a positive workplace culture by promoting open communication between team members.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Education
A&P License - Aviation
Aviation Metro Campus
5600 S MacArthur Blvd, Oklahoma City, OK 12-2025
High School Diploma -
US Grant HighSchool
5016 S Pennsylvania Ave, Oklahoma City, OK 7311905-2024
Skills
- understanding Hydraulic and pneumatic systems
- Sheet metal fabrication
- Problem-solving skills
- Composite material repair
- Team collaboration
- Parts installation
- Flexible work schedule
- Proactive self-starter
- Comprehensive understanding of products
- Attention to detail
- Time management
- Multitasking
Certification
- Aviation General Certification (1year)
- Aviation Airframe certification
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Part Sales Supervisor
Advanced Auto Parts
05.2024 - 09.2024
Cashier
Miss A
12.2023 - 02.2024
Part Sales Supervisor
AutoZone
01.2022 - 03.2023
A&P License - Aviation
Aviation Metro Campus
High School Diploma -
US Grant HighSchool