Michael Jost
Solutions Architect
Ravenna,OH
Summary
Solutions Architect Professional Driven and solutions-oriented professional with 10+ years of experience in leadership roles, including positions in the U.S. Army. Versed in numerous software categories for business and private users. Adept at constructing software architecture suited to rapid deployment across multiple projects to reduce development times and costs. Conducting Vulnerability and Risk assessments of missions, software, buildings, and compounds. Great verbal and written communication skills. Strong critical thinking skills and ability to navigate ambiguous situations while working in Cybersecurity and Technical environments. Currently enrolled in a Security+ and AWS Solutions Architect Certification course.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Veteran Services Officer
PORTAGE COUNTY OHIO
Ravenna, OH
05.2022 - Current
- Well versed in the Laws and Procedures of the Veterans Administration
- Adept at filing proper claims with qualifying evidence on behalf of veterans
- Great communication skills identifying options of benefits to veterans and their families and making sure each claim is satisfied before closing
- Acted as a valuable source of information for veterans and their families
- Assisted in updating database of information in regard to local, state, and federal benefits, laws, and services.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
Assistant Store Lead
SHOOT POINT BLANK
Akron, OH
04.2021 - 11.2021
- In charge of day-to-day Operations of a retail store, while improving compliance and customer satisfaction
- Routinely develop work schedules, interview, and hire employees
- Increased Compliance over 40% through a combination of organization and retraining of employees
- Increased business metrics above company average, resulting in improved morale, increased sales, and increased notoriety throughout the company.
- Worked with loss prevention in monitoring shopper behavior.
- Increased sales and customer satisfaction through personalized servicing.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Remained calm and composed in tense situations involving angry or upset customers.
Counterintelligence Special Agent
United States Army Special Operations Command
Fort Carson, CO
09.2017 - 03.2021
- Progressed in responsibility while conducting investigations on national security crimes using special investigative procedures and analysis to detect and neutralize foreign intelligence and international terrorist threats
- Managed an eight-person team covering 1/3 of a country responsible for ~500 U.S team members
- Assembled and led a team of 10 required to interview and background check 300+ people working with the U.S.; designed and wrote an SOP; implemented the workflow and requirements; and reviewed end results
- Chosen over seven colleagues to be responsible for the safety and security of an entire Army unit while deployed in Afghanistan resulted in zero friendly casualties over a 7 month period, something that could not have been said in the years past
- Chosen to attend Advanced Leader’s Course a year early because of demonstrated leadership potential resulting in graduating within the top 20% of the class and immediate promotion
- Briefed safety and security measures, detection, and reporting of possible crimes through a comprehensive Threat Awareness and Reporting Program to over 2000 Soldiers.
- Managed and led counterintelligence initiatives to identify, evaluate, counter and remove national security threats.
- Conducted counterintelligence surveys and investigations to assess and counter foreign threats.
Cryptologic Linguist
United States Army Special Operations Command
Fort Bragg, NC
06.2012 - 09.2017
- Served as a Special Operations Team – Alpha (SOT-A) providing Electronic Warfare/Signals Intelligence (EW/SIGINT) support for 500+ Special Forces Soldiers
- Planned and conducted EW/SIGINT and Information Technology operations in hostile denied, and politically sensitive areas in support of Unconventional Warfare (UW), Special Reconnaissance (SR), and Direct Action (DA) missions
- Responsible for intercepting, recording, and reporting time sensitive SIGINT information
- Routinely chosen above colleagues to lead trainings and briefings to high level Officers resulting in increased rapport with the different commands in the unit
- Chosen to attend Basic Leader’s Course two years early due to on-the-job performance resulting in graduating in the top 10% of the class
- Lead a team of 5 across half of the country while deployed in Afghanistan in 2015 resulting in over 100 missions successfully completed with no casualties and increasing the competency of team through training and discipline
- Planned and executed multi-unit training resulting in the development of crucial skills across the platform to over 100 Soldiers.
- Analyzed communications and changes in communication modes.
Education
Bachelor of Science - Business Administration
University of Maryland Global Campus
09.2014 - 12.2019
Associate of Applied Science - Intelligence Studies
Cochise College
09.2017 - 05.2018
Skills
- Customer Satisfaction
- Risk Assessments
- Cloud Security
- Active TS/SCI
- Vulnerability Assessments
- Proficient in Microsoft OS
- Client needs assessments
- Written and verbal communication
- Sensitive documents management
- Threat awareness
- Cloud services
Certification
- AWS Solutions Architect - Associate (Expected Nov 1st)
- Security+ (Expected Sep 29th)
- IASSC Certified LSS Black Belt, Issued June 2021
Timeline
Veteran Services Officer
PORTAGE COUNTY OHIO
05.2022 - Current
Assistant Store Lead
SHOOT POINT BLANK
04.2021 - 11.2021
Counterintelligence Special Agent
United States Army Special Operations Command
09.2017 - 03.2021
Associate of Applied Science - Intelligence Studies
Cochise College
09.2017 - 05.2018
Bachelor of Science - Business Administration
University of Maryland Global Campus
09.2014 - 12.2019
Cryptologic Linguist
United States Army Special Operations Command
06.2012 - 09.2017