Ricardo Sosa

I performed tasks that helped my team become stronger and better. I strived to be positive and motivate others.

I handled firearms and followed precise directions. I used work with different equipment such as radios, grenades, etc.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
• Processed customer orders and accurately handled payment transactions.
• Maintained accurate records of customer transactions for reporting purposes.
• Utilized various software applications to process customer orders.