Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Michael Joswick

Wilmington,DE

Summary

Dynamic Branch Manager at Colonial Electric Supply with a proven track record in employee training and sales strategy. Expert in inventory management and negotiation, driving customer satisfaction and business growth. Passionate about mentoring teams to exceed targets and deliver exceptional service, ensuring compliance and resolving conflicts effectively.

Overview

25
25
years of professional experience

Work History

Branch Manager

Colonial Electric Supply
Wilmington, DE
09.2017 - Current
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.

Inside Sales Support Specialist

WESCO Distribution Inc., EESCO Division
Wilmington, DE
09.2000 - 08.2017
  • Researched customer needs and preferences to identify opportunities for new business.
  • Cross-sold additional products or services based on customer needs.
  • Provided customers with product information, pricing and availability.
  • Negotiated prices, terms of sale and service agreement to close transactions.

Education

High School Diploma -

Delcastle Technical High School
Wilmington, DE

Skills

  • Inventory management
  • Employee training
  • Sales strategy
  • Customer service
  • Regulatory compliance
  • Conflict resolution
  • Negotiation skills
  • Dependable

Affiliations

I enjoy being in the outdoors, as I am an avid hunter.

I am married with a 19 year old daughter and a 17 year old daughter. My oldest daughter is getting ready to start college this fall, and a soon to be senior in high school, for my youngest daughter.

References

References available upon request.

Timeline

Branch Manager

Colonial Electric Supply
09.2017 - Current

Inside Sales Support Specialist

WESCO Distribution Inc., EESCO Division
09.2000 - 08.2017

High School Diploma -

Delcastle Technical High School

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