Senior Supervisor with extensive experience in managing daily operations and leading high-performing teams. Proven track record of driving performance improvements and achieving operational excellence. Successfully streamlined processes and enhanced team productivity in previous roles, fostering a positive work environment.
Overview
18
18
years of professional experience
Work History
Senior Supervisor
Charles River Laboratory
Mattawan, USA
01.2022 - Current
Implemented new strategies to increase efficiencies with staff scheduling
Promoted personal growth within the department
Conducted interviews for new hires
Provided leadership and guidance to a team of 22 employees.
Created an environment that fosters professional growth among employees.
Addressed conflicts between staff members in a timely manner.
Resolved customer service issues quickly and effectively.
Encouraged teamwork among subordinates by promoting a positive work culture.
Supervisor
MPI Research/Charles River Laboratory
Mattawan, USA
01.2017 - 01.2022
Coordinated transitions among the project leads, supervisors, vet staff, and managers for seamless departmental coverage.
Organized and monitored departmental workload and staffing schedules to optimize efficiency.
Implemented strategies to enhance efficiencies in departmental training initiatives.
Provided leadership and guidance to a team of employees, fostering professional development.
Facilitated regular departmental morning meetings to promote effective communication and collaboration.
Ensured employee compliance with quality standards, protocols, SOPs, GLPs, and animal welfare expectations.
RA I - Research Specialist
MPI Research/Charles River Laboratory
Mattawan, USA
04.2007 - 09.2017
Mentored and trained newer research associates in lab operations and procedures.
Collaborated with team members to efficiently complete tasks while ensuring compliance.
Cross-trained to collect blood and administer test articles across various species.
Skills
Employee training and development
Staff scheduling
Conflict resolution
Team building
Customer service
Quality assurance
Certifications Classes
Laboratory Animal Technologist (LATG)
Mental Health First Aid - Certified
Lean Six Sigma – Root Cause Analysis, Process Mapping
Provantis Study Set-Up - (Protocol Definition)
Achieve Global – Managing Your Priorities, Building Team Pride and Purpose, Building Trust under Pressure, Resolving Conflict with Your Peers, Speaking To Influence Others