Michael Juvinall
Channahon,IL
Summary
Experienced supervisor with a strong background in payment processing, workflow coordination, and compliance monitoring. Known for team supervision, task delegation, and conflict resolution, with a focus on improving daily operations and supporting staff performance.
Overview
8
8
years of professional experience
Work History
Supervisor
FIS Global
Romeoville, Illinois
02.2010 - 06.2011
- Directed and supervised team of 25 employees in daily operations.
- Supervised daily FIS Global operations and delegated routine work assignments.
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Reviewed transaction records for accuracy and resolved processing errors.
- Maintained compliance with financial controls and security standards.
Supervisor
Regulus Group LLC
Naperville, Illinois
04.2003 - 01.2010
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored service levels and guided staff through payment processing workflows.
- Maintained compliance with financial controls and security standards.
- Prepared shift reports and documented workload changes for leadership.
Education
High School Diploma -
Bloomington High School
Bloomington, IL06-1986
English
Illinois State University
Normal, ILSkills
- Payment workflows
- FIS Global systems
- Workflow oversight
- Compliance monitoring
- Operational reporting
- Process management
- Team supervision
- Performance coaching
- Employee training
- Dispute resolution
- Workload management
- Problem solving
- Attention to detail
- Team engagement
Timeline
Supervisor
FIS Global
02.2010 - 06.2011
Supervisor
Regulus Group LLC
04.2003 - 01.2010
High School Diploma -
Bloomington High School
English
Illinois State University