Summary
Overview
Work History
Education
Skills
Languagespoken
Personal Information
References
Timeline
Generic

Michael Kargbo

10403 Bending Brook Way,Maryland

Summary

Driven Database Management with 10 years of experience in full lifecycle development. Goal-oriented team player succeeds working with various colleagues and clients by maintaining communication. Motivated with keen analytical, problem-solving and task management abilities.

Overview

13
13
years of professional experience

Work History

Database Administrator (DBA)/Desk Service Support (DSS)

Ecobank Sierra Leone Limited (ESL)
02.2015 - 07.2024
  • Ensure functioning and support staffs on Core Banking Systems/ CBA
  • Performance queries on SQL/ORACLE database and servers
  • Creation and modification of reports based on specifications
  • Check all daily schedule task
  • Check accuracy of End-of-Day, End-Of-Month, End-Of-Year runs
  • Control accuracy of production systems and generate all required reports timely
  • Organizing training sessions for application users and/or operators
  • Prepare detailed scenarios in case of abnormal conditions and/or error messages, for reporting to software vendor
  • Reconcile new software release and local modifications
  • Liaise with users and departments to solve infrastructure and applications issues.
  • Streamlined backup and recovery processes, enhancing overall system stability and availability.
  • Ensured database security with implementation of role-based access control and regular vulnerability assessments.

Information Technology (IT) Officer

Skye Bank Sierra Leone
10.2011 - 01.2015
  • Resolving problems through troubleshooting
  • Ensuring that the system is operated and maintained to appropriate standard
  • Support staffs on use of software applications and hardware and provide help and advice to users regarding system functionality
  • Operating and managing alliance access on SWIFT (Society for Worldwide Interbank Financial Telecommunication)
  • Provide system administration, including access control, fault management
  • Ensuring network and system optimal security and updating anti-virus.
  • Provided exceptional IT support for staff members, resulting in increased productivity.
  • Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.

Education

Master of Science (MSc) in Business Administration - Business Administration

Amity University, Uttar Pradesh, India Amity Centre For E-Learning (on-line)
Uttar Pradesh, India
11.2024

Master of Science (MSc) in Information Technology - Information Technology

Amity University, Uttar Pradesh, India Amity Centre For E-Learning (on-line)
Uttar Pradesh, India
01.2018

Bachelor of Science (BSc) in Computer Science - Computer Science

Njala University
Sierra Leone
01.2011

Skills

  • Database Management
  • Desk Service Support
  • Backup and recovery
  • Adaptability
  • Teamwork and Collaboration
  • Continuous Improvement
  • Multitasking Abilities
  • Problem-solving aptitude

Languagespoken

English

Personal Information

  • Age: 36
  • Date of Birth: 11/01/87
  • Nationality: Sierra Leonean
  • Marital Status: Married

References

  • Honorable Ibrahim Conteh, Member of Parliament (MP), Constituency 132, Deputy Speaker of Parliament, contehi95@yahoo.com, +232 76714347
  • Honorable Solomon Segepoh-Thomas, Head Office Branch Manager, Ecobank Bank Sierra Leone (ESL), segepoh.thomas@parliament.gov.sl, +232 76738721
  • Mr. Desmond Kanu, Branch Manager, Ecobank Bank Sierra Leone (ESL), dkanu@ecobank.com, +232 88141113

Timeline

Database Administrator (DBA)/Desk Service Support (DSS)

Ecobank Sierra Leone Limited (ESL)
02.2015 - 07.2024

Information Technology (IT) Officer

Skye Bank Sierra Leone
10.2011 - 01.2015

Master of Science (MSc) in Business Administration - Business Administration

Amity University, Uttar Pradesh, India Amity Centre For E-Learning (on-line)

Master of Science (MSc) in Information Technology - Information Technology

Amity University, Uttar Pradesh, India Amity Centre For E-Learning (on-line)

Bachelor of Science (BSc) in Computer Science - Computer Science

Njala University
Michael Kargbo