Michael Kargbo
10403 Bending Brook Way,Maryland
Summary
Driven Database Management with 10 years of experience in full lifecycle development. Goal-oriented team player succeeds working with various colleagues and clients by maintaining communication. Motivated with keen analytical, problem-solving and task management abilities.
Overview
13
13
years of professional experience
Work History
Database Administrator (DBA)/Desk Service Support (DSS)
Ecobank Sierra Leone Limited (ESL)
2015.02 - 2024.07
- Ensure functioning and support staffs on Core Banking Systems/ CBA
- Performance queries on SQL/ORACLE database and servers
- Creation and modification of reports based on specifications
- Check all daily schedule task
- Check accuracy of End-of-Day, End-Of-Month, End-Of-Year runs
- Control accuracy of production systems and generate all required reports timely
- Organizing training sessions for application users and/or operators
- Prepare detailed scenarios in case of abnormal conditions and/or error messages, for reporting to software vendor
- Reconcile new software release and local modifications
- Liaise with users and departments to solve infrastructure and applications issues.
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Ensured database security with implementation of role-based access control and regular vulnerability assessments.
Information Technology (IT) Officer
Skye Bank Sierra Leone
2011.10 - 2015.01
- Resolving problems through troubleshooting
- Ensuring that the system is operated and maintained to appropriate standard
- Support staffs on use of software applications and hardware and provide help and advice to users regarding system functionality
- Operating and managing alliance access on SWIFT (Society for Worldwide Interbank Financial Telecommunication)
- Provide system administration, including access control, fault management
- Ensuring network and system optimal security and updating anti-virus.
- Provided exceptional IT support for staff members, resulting in increased productivity.
- Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
Education
Master of Science (MSc) in Business Administration - Business Administration
Amity University, Uttar Pradesh, India Amity Centre For E-Learning (on-line)
Uttar Pradesh, India11.2024
Master of Science (MSc) in Information Technology - Information Technology
Amity University, Uttar Pradesh, India Amity Centre For E-Learning (on-line)
Uttar Pradesh, India01.2018
Bachelor of Science (BSc) in Computer Science - Computer Science
Njala University
Sierra Leone01.2011
Skills
- Database Management
- Desk Service Support
- Backup and recovery
- Adaptability
- Teamwork and Collaboration
- Continuous Improvement
- Multitasking Abilities
- Problem-solving aptitude
Languagespoken
English
Personal Information
- Age: 36
- Date of Birth: 11/01/87
- Nationality: Sierra Leonean
- Marital Status: Married
References
- Honorable Ibrahim Conteh, Member of Parliament (MP), Constituency 132, Deputy Speaker of Parliament, contehi95@yahoo.com, +232 76714347
- Honorable Solomon Segepoh-Thomas, Head Office Branch Manager, Ecobank Bank Sierra Leone (ESL), segepoh.thomas@parliament.gov.sl, +232 76738721
- Mr. Desmond Kanu, Branch Manager, Ecobank Bank Sierra Leone (ESL), dkanu@ecobank.com, +232 88141113
Timeline
Database Administrator (DBA)/Desk Service Support (DSS)
Ecobank Sierra Leone Limited (ESL)
2015.02 - 2024.07
Information Technology (IT) Officer
Skye Bank Sierra Leone
2011.10 - 2015.01
Master of Science (MSc) in Business Administration - Business Administration
Amity University, Uttar Pradesh, India Amity Centre For E-Learning (on-line)
Master of Science (MSc) in Information Technology - Information Technology
Amity University, Uttar Pradesh, India Amity Centre For E-Learning (on-line)
Bachelor of Science (BSc) in Computer Science - Computer Science
Njala University
Similar Profiles
Sarata BanguraSarata Bangura
Live Teller at Ecobank Sierra Leone LimitedLive Teller at Ecobank Sierra Leone Limited
Mohamed SesayMohamed Sesay
General Laborer/Cashier at Sierra Leone Bottling Company LimitedGeneral Laborer/Cashier at Sierra Leone Bottling Company Limited
John Emmanuel Dante BenduJohn Emmanuel Dante Bendu
Engineer Intern at National Petroleum Sierra Leone LimitedEngineer Intern at National Petroleum Sierra Leone Limited