Michael Karlin
Lees Summit
Work Preference
Summary
Dynamic and detail-oriented professional with a proven track record in developing and supporting robust systems and networks that deliver exceptional service and reliability. Expertise in creating systems that adhere to established, repeatable designs, ensuring flexibility and high performance. Demonstrated proficiency in troubleshooting complex issues and conducting thorough root cause analyses to drive continuous improvement. Eager to explore opportunities that utilize existing skills while fostering career growth and advancement.
Overview
28
28
years of professional experience
Work History
Engineer
G. E.H.A
2019.01 - Current
- Analyzed and upgraded Cisco network infrastructure, resulting in improved service delivery for a demographic of 2 million retired government employees.
- Recognized as top-performing network operations employee for five consecutive years.
- Coordinated efforts of multiple contractors on numerous IT contracts, focusing on building renovations and physical security improvements.
- Redesigned contractor engagement strategies for low voltage projects to improve service delivery.
- Analyzed existing infrastructure and developed a comprehensive plan for replacing aging dark fiber network.
- Designed and optimized infrastructure for redundancy, enhancing network performance and resilience.
- Facilitated resolution of interdepartmental challenges to enhance collaboration.
- Led cross-functional teams to design and implement innovative engineering solutions.
- Oversaw performance testing and quality assurance for new product development initiatives.
- Streamlined engineering processes, enhancing productivity and reducing operational costs.
Network Engineer
AWG Kansas City KS
2017.01 - 2019.01
- National food coop for local grocery stores on nationwide scale producing 17 billion dollars in sales.
- Merger and Acquisitions replaced and upgraded Cisco Systems.
- Replaced and Ekahau measured 10 major warehouse WIFI at multiple locations.
- Managed configurations for routers, switches, and firewalls to ensure secure data transmission.
- Designed and implemented network infrastructure to enhance system performance and reliability.
Engineer
Wadell and Reed Shawnee Mission KS
2015.01 - 2017.01
- Managed a Cisco Phone system for a major investment company with 100 branch offices across the United States.
- Own numerous tickets until resolution for a 5000-phone system.
Core Network IP Engineer
Samsung Overland Park KS
2011.01 - 2014.01
Engineer
UMB Bank Kansas City MO
2009.01 - 2011.01
National Technical Assistance Center
Sprint Lenexa, KS
1998.01 - 2009.01
Education
Bachelor of Science - Psychology
University of Missouri
Kansas City, MO1995-05
Skills
- Cisco
- Cybersecurity
- Wireless
- Project management
- Project planning
- Critical thinking
- Data analysis
- SolarWinds
- Self Starter
- Wireless Networks
- Integrity
- Trainer
- Subject-Matter Expert
- Operational Excellence
- Your Skill
LANGUAGES
English
Advanced
Certification
CCNA
KEY ACHIEVEMENTS
- Network Operations: Designed network improvements reducing downtime by 25% annually.
- Team Leadership: Led a team of 15 contractors in complex IT projects.
- Wifi Enhancement: Implemented a wifi solution increasing connectivity by 30% for clients.
- Customer Focused: Managed resolution of over 5000 tickets in two-year span.
Timeline
Engineer
G. E.H.A
2019.01 - Current
Network Engineer
AWG Kansas City KS
2017.01 - 2019.01
Engineer
Wadell and Reed Shawnee Mission KS
2015.01 - 2017.01
Core Network IP Engineer
Samsung Overland Park KS
2011.01 - 2014.01
Engineer
UMB Bank Kansas City MO
2009.01 - 2011.01
National Technical Assistance Center
Sprint Lenexa, KS
1998.01 - 2009.01
Bachelor of Science - Psychology
University of Missouri