Michael K Best
West Milford
Summary
With over seven years of experience in the HVAC industry, I have developed a strong foundation in delivering exceptional service and ensuring optimal system performance. Expertise lies in conducting thorough inspections, diagnosing issues, and implementing effective solutions to enhance energy efficiency and reduce costs. Skilled in installing, repairing, and maintaining a wide range of HVAC systems, including air conditioning, heating, and ventilation. Dedication to providing top-notch customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HVAC Technician/HVAC Installer
Warmaire Conditioning
05.2018 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Worked overtime, holidays and weekends to accommodate company needs.
- Traveled to job sites for both scheduled and emergency appointments.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Repaired and replaced motors, bearings and belts.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
Direct Support Professional – (Lead Staff)
Bellwether Behavioral Health
02.2016 - 08.2017
- Conducts and oversees daily activities suitable for individuals with intellectual and developmental disabilities in group home setting
- Monitors and administers medication as well as provides education to residents
- Interacts and perfects coping strategies to deescalate situations
- Documents daily logs and incident reports in electronic medical record
- CPR certified
- Leadership Roles:
- Lead Staff with Supervisory Responsibilities
- Delegates and oversees all tasks and performance of direct support staff
- Maintains communication between management and staff
Farmers Market Vendor
Central Bakery
05.2014 - 06.2016
- Set up and managed vendor booth for artisan bakery at various markets in NYC and the Hudson Valley region
- Assisted customers in purchasing high-end European breads and pastries
- Processed and recorded all sales
- Assessed consumer demographics, preferences, and behavior to identify potential markets and factors affecting product demand
Masonry Laborer Assistant
Joe Servidio Masonry
01.2012 - 06.2016
- Assisted with masonry, stone setting, and other stone work
- Planned and delegated tasks to team members in response to daily workload
- Inspected equipment for wear and for conformance to specifications
Education
BA - Social Science, Community Health
Ramapo College of New Jersey
Mahwah, NJ01.2016
AS - Criminal Justice
Passaic County Community College
Wanaque, NJ05.2012
Skills
- Single compressor systems
- RTU systems
- Package and split systems
- Energy optimization
- Residential customer support
- Ventilation and air conditioning
- Dedicated team player
- System troubleshooting
- System upgrades
- Quality-focused
- Maintenance scheduling
- Customer education
- Equipment installation
- Technical troubleshooting
- Issue troubleshooting
- EPA requirements
- Quality assurance
- Plumbing repairs
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- Occupational Safety and Health Administration (OSHA) 30-Hour Construction Safety and Health Course Certificate – U.S Department of Labor.
Timeline
HVAC Technician/HVAC Installer
Warmaire Conditioning
05.2018 - Current
Direct Support Professional – (Lead Staff)
Bellwether Behavioral Health
02.2016 - 08.2017
Farmers Market Vendor
Central Bakery
05.2014 - 06.2016
Masonry Laborer Assistant
Joe Servidio Masonry
01.2012 - 06.2016
AS - Criminal Justice
Passaic County Community College
BA - Social Science, Community Health
Ramapo College of New Jersey
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