Zack Thompson
Oneonta,AL
Summary
Dedicated HVAC technician skilled in customer service, multitasking, and time management. Committed to delivering exceptional experiences for clients while maintaining punctuality and reliability. Eager to expand knowledge and skills to contribute effectively within the HVAC industry.
Overview
4
4
years of professional experience
Work History
HVAC Technician/HVAC Installer
Etheridge Heating and Cooling
Birmingham, AL
05.2023 - Current
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Documented all repair work performed on HVAC units according to company standards.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
HVAC Installer
Perfect Service Heating & Air
Birmingham, AL
01.2021 - 05.2023
- Collaborated with experienced installers to gain hands-on skills.
- Experienced in assembling HVAC duct systems for various purposes.
- Developed skills in identifying and communicating solutions for technical problems.
Education
High School Diploma -
St. Clair County Highschool
Odenville, AL05-2021
Skills
- Residential customer support
- Recovering and recycling
- Single compressor systems
- Electrical and pneumatic controls
- Ventilation and air conditioning
- Package and split systems
- New system installation
- Charging principles
- Cooling systems maintenance
- Small business HVAC repair
- HVAC system design
- Leak checks
- Duct sizing and design
- Electrical wiring
- Brazing
Timeline
HVAC Technician/HVAC Installer
Etheridge Heating and Cooling
05.2023 - Current
HVAC Installer
Perfect Service Heating & Air
01.2021 - 05.2023
High School Diploma -
St. Clair County Highschool
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