Zack Thompson

Etheridge Heating and Cooling

Birmingham, AL

05.2023 - Current

Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
Resolved customer complaints regarding installation or service issues in a timely manner.
Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
Documented all repair work performed on HVAC units according to company standards.
Provided customers with information about new technologies available for their heating and cooling system upgrades.
Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.