Dynamic Service Director with a proven track record at Fitzgerald Peterbilt, excelling in team leadership and strategic planning. Expert in training and mentoring service managers, enhancing operational efficiency and compliance. Successfully identified process improvements, significantly reducing downtime while fostering strong client relationships. Adept at financial analysis and inventory control.
Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
Managed work flow of shop with Dispatch needs.
Controlled inventory level
Created all work orders
Hired staff
Opened up shop for company.
Controlled inventory levels
Created work orders
Managed workflow of work for dispatch needs
Cummins Warranty
Paccar Warranty