Michael Kerns
New York
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Waiter
Balloons Restaurant
Ellicottville
04.2022 - 08.2025
- Handled cash transactions and processed payments accurately.
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Tutor
Ellicottville Central School
Ellicottville
09.2021 - 06.2025
- Developed individualized lesson plans for diverse student needs.
- Collaborated with teachers to align tutoring with classroom curriculum.
- Provided guidance on homework and test preparation techniques.
- Assessed student progress and modified strategies as needed.
Assistant Florist
Flowers Off The Farm
Ellicottville
04.2022 - 02.2024
- Maintained inventory of flowers and supplies for daily operations.
- Arranged fresh flowers for orders and special events.
- Assisted customers in selecting floral arrangements and gifts.
Education
Bachelor of Arts - Anthropology
Fordham University
New York, NY04-2025
Skills
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Memory retention
- Relationship management
- Guest relations management
- Reliability and punctuality
Timeline
Waiter
Balloons Restaurant
04.2022 - 08.2025
Assistant Florist
Flowers Off The Farm
04.2022 - 02.2024
Tutor
Ellicottville Central School
09.2021 - 06.2025
Bachelor of Arts - Anthropology
Fordham University