Professional Summary
Overview
Work History
Education
Skills
Timeline

Michael Kerr

Retirement Strategies of Michigan
Flat Rock
15
years of professional experience

Detail oriented and dependable professional with experience in customer service seeking a merchandiser position.

Work History

Financial Advisor Assistant

3 Years 9 Months
Retirement Strategies of Michigan | 11.2022 - Current
  • Coordinated client meetings, ensuring all necessary documentation was prepared and available.
  • Supported advisors in preparing financial reports and presentations for client consultations.
  • Managed incoming communications, addressing client inquiries efficiently to improve satisfaction.
  • Collaborated with team members to enhance service delivery and operational efficiency.
  • Assisted in the development of comprehensive financial plans for clients, addressing their investment, retirement, insurance, and estate planning needs.

Driver

2 Years 5 Months
Performance Driven Workforce | 05.2020 - 10.2022

Test drive prototype new model vehicles at Ford’s NMPDC facility

  • Collaborated with engineering teams to provide feedback on vehicle handling and comfort.
  • Mentored junior drivers in best practices for testing procedures and safety protocols.
  • Supported the launch of new models by conducting final validation tests that ensured compliance with established specifications.
  • Improved vehicle performance by providing detailed feedback on handling, acceleration, braking, and overall ride quality.

Delivery Driver

4 Years 11 Months
Hatteras Printing | 10.2017 - 09.2022
  • Delivered printed materials to clients, ensuring timely and accurate order fulfillment.
  • Maintained delivery logs and documentation for tracking purposes.
  • Inspected vehicles before and after deliveries, ensuring compliance with safety standards.
  • Coordinated with production staff to schedule timely deliveries based on print job completion.
  • Assisted in loading and unloading materials, adhering to proper handling procedures.

Lift Operator Supervisor

4 Years 6 Months
Aspen Ski Company | 11.2011 - 05.2016
  • Operated ski lifts ensuring safe and efficient transportation for guests.
  • Monitored lift operations to maintain safety standards and minimize downtime.
  • Assisted in troubleshooting mechanical issues to ensure optimal lift performance.
  • Provided exceptional customer service, addressing guest inquiries and concerns promptly.
  • Trained new operators on safety protocols and operational procedures effectively.

Education

High School Diploma

Edsel Ford High School | Dearborn, MI | 06.2006

Skills

Extremely well organized
Attention to detail
Excellent customer service
Communication skills
Exceeding company standard

Timeline

Financial Advisor Assistant

Retirement Strategies of Michigan
11.2022 - CurrentRead More

Driver

Performance Driven Workforce
05.2020 - 10.2022Read More

Delivery Driver

Hatteras Printing
10.2017 - 09.2022Read More

Lift Operator Supervisor

Aspen Ski Company
11.2011 - 05.2016Read More

Edsel Ford High School

High School Diploma
Read More
Michael Kerr