Michael Kestel
Scion Group
Orlando,Florida
10
years of professional experience
Experienced operations and service professional with a strong background in restaurant management, maintenance support, and housekeeping. Known for team leadership, adaptability, and quick problem-solving. Focused on improving service quality, safety, and daily efficiency.
Work History
Porter
2 Years 6 Months- Sanitized common areas, lobbies, and amenities to maintain a clean, welcoming resident environment.
- Inspected hallways, stairwells, and entryways for cleanliness and reported maintenance concerns promptly.
- Removed trash, recycling, and debris from property areas, supporting safe, orderly operations.
- Assisted with move-in and move-out turnover by preparing units and resetting shared spaces.
- Coordinated with maintenance teams to address service requests and uphold property standards.
- Supported resident satisfaction by responding quickly to cleanliness needs and facility issues.
- Cleaned and organized building areas as required.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Supported housekeeping staff by stocking supplies and removing trash.
- Troubleshot malfunctions and completed repairs to restore safe, reliable operations.
- Supported emergency repairs and coordinated with vendors for specialized service needs.
- Operated varied hand and power tools to complete repairs.
Dishwasher
3 Years 2 Months- Operated commercial dishwashing equipment safely and efficiently during peak service periods.
- Sorted, scraped, and pre-rinsed tableware to support continuous kitchen workflow.
- Cleaned dishes, glassware, and utensils to maintain kitchen sanitation standards.
- Monitored cleaning supplies and reported low stock to maintain operational readiness.
- Maintained back-of-house cleanliness by sweeping, mopping, and removing waste promptly.
- Prepared ingredients, sauces, and garnishes to support high-volume kitchen service.
- Chopped, portioned, and organized mise en place for efficient line execution.
- Coordinated with cooks and servers to maintain timely order flow during peak periods.
- Monitored food quality, freshness, and temperature throughout prep and service.
- Adapted quickly to menu changes, special requests, and fast-paced service demands.
- Maintained sanitation standards, cleaned workstations, and followed food safety procedures.
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
Manager
3 Years 5 Months- Supervised daily restaurant operations, ensuring consistent service and policy compliance.
- Scheduled staff coverage to maintain efficient labor alignment and shift readiness.
- Resolved customer concerns promptly, preserving satisfaction and repeat business.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored inventory levels, ordering supplies to support smooth kitchen operations.
- Operated POS system to process orders, payments, and receipt handling accurately.
- Prepared menu items according to food safety and quality standards.
- Maintained clean service and kitchen areas throughout busy shifts.
- Balanced cashier duties with cooking tasks to support smooth workflow.
- Followed customer requests and resolved order issues promptly.
- Stocked ingredients, supplies, and front-counter materials to prevent interruptions.
- Assisted coworkers during rush periods to keep service efficient.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained food safety and sanitation standards.
Education
High School Diploma
Skills
Cleanliness and hygiene
General labor
Customer satisfaction
Time management
Problem-solving
Pressure management
Adaptability and flexibility
Team collaboration
Team leadership
Task delegation
Communication skills
Decision-making
Multitasking and organization
Strong work ethic
Clean driving record
Relationship management
Timeline
Porter
Scion Group
03.2024 - 09.2026Read More
Dishwasher
Carrabba's Italian Grill
10.2020 - 12.2023Read More
Manager
Burger King
03.2017 - 08.2020Read More
Johnson Central High School
High School Diploma
Read More