Experienced Automotive Parts Consultant known for expert parts knowledge and exceptional customer service. Strong attention to detail and effective communication skills have contributed to significant improvements in inventory management and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Automotive Parts Consultant
Kenwood Dealer Group - Borcherding Buick GMC
Cincinnati, OH
07.2009 - Current
Price and sell parts to service technicians, wholesale, and retail customers
List and price out parts pricing and availability for repair orders
Pull parts for customers and technicians
Answer telephones and deal with wholesale customers and outside sales
Receive and stock inventory from daily parts orders
Process claims for defective parts
Work and file received parts invoices
Notify Call Center about special order parts received
Sell selected parts on eBay
Use Xtime to price parts and availability for technicians in shop
Use Rapid Recon to price parts and availability for used cars
Order parts and upgrade backorders
Manage SPAC Cases
Run test bin and battery reports
Yooz parts invoices to corporate office
Fill in for Parts Manages when on vacation or sick
Operate fork lift to unload delivery truck or move engines or transmissions in shop
Parts Counter Person
Floyd Dugan Buick GMC
Cincinnati, OH
09.2001 - 07.2009
Price and sell parts for technicians in the shop.
Answer phone calls and price parts for wholesale customer orders.