Summary
Overview
Work History
Education
Skills
Timeline
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Michael King

McAllen

Summary

Dynamic versatility with a proven track record in optimizing operations and enhancing team productivity. Skilled in data analysis and management, I foster a culture of continuous improvement while delivering exceptional customer service. Passionate about leading teams to achieve outstanding results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Fleet Coordinator

Pookie Trucking Company
Sealy
11.2022 - Current
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Managed daily activities related to operating a safe and efficient fleet operation.
  • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
  • Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
  • Coordinated payroll, manpower projection and data entry while scheduling staff, overtime and vacation hours to optimize productivity.

Sales Associate

Artisan Vapor & CBD
New Haven
04.2022 - 10.2022
  • Provides a positive customer experience with fair, friendly, and courteous service; resolving issues and answering questions
  • Registers sales by searching items, itemizing and totaling customers’ purchases, and bag items as needed
  • Discounts purchases by redeeming points
  • Collects payments by accepting cash or charge payments from customers and makes change for cash customers
  • Provides pricing information by answering questions
  • Maintains checkout operations by following policies and procedures
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations
  • Contributes to team effort by accomplishing related results as needed

Shift Lead

Insomnia Cookies
New Haven
07.2021 - 03.2022
  • Provide incredible customer service to all of our guests throughout their shopping experience within bakery
  • Provide leadership support to the Store Operations Manager while including them in decisions that impact the business and customer experience
  • Coordinate activities, prioritize tasks and ensure the operation runs efficiently during shift
  • Support and work alongside of the Cookie Crew in baking cookies
  • Ensure store is neat, clean and organized at all times

Sales Associate

The Home Depot
Hamden
03.2021 - 06.2021
  • Provides a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases
  • Resolves customer issues and answers questions
  • Bags purchases if needed
  • Processes return transactions
  • Enters price changes by referring to price sheets and special sale bulletins
  • Discounts purchases by redeeming coupons
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
  • Maintains checkout operations by following policies and procedures and reporting needed changes
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations
  • Contributes to team effort by accomplishing related results as needed

Deli Clerk

Shop-Rite
Orange
11.2020 - 02.2021
  • Provides excellent customer service, makes product recommendations, and answers questions
  • Prepares food for customers, including slicing deli meats and cheeses, pricing and packaging items
  • Learns about new deli items and menu options quickly
  • Uses portion scales and point-of-sale systems to price items and complete transactions
  • Cleans and sanitizes deli equipment and food surfaces, including meat and cheese slicers, deli display cases, and utensils
  • Adheres to federal, state, and local food safety and sanitation guidelines and company policies

Education

HS Diploma -

Crosby High School
Waterbury, CT
06.2017

Skills

  • Management/Leadership
  • Experienced with Microsoft Applications
  • Skilled in Adobe Software
  • Customer Service
  • Team leadership
  • Continuous improvement mindset
  • Data analysis

Timeline

Fleet Coordinator

Pookie Trucking Company
11.2022 - Current

Sales Associate

Artisan Vapor & CBD
04.2022 - 10.2022

Shift Lead

Insomnia Cookies
07.2021 - 03.2022

Sales Associate

The Home Depot
03.2021 - 06.2021

Deli Clerk

Shop-Rite
11.2020 - 02.2021

HS Diploma -

Crosby High School

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Michael King