Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHAEL K. LIN

QA Technician

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Library Technician

PUSD
11.2024 - Current
  • Mitigated librarian workload by independently managing basic patron requests and locating materials.
  • Conducted inventory audits for accurate record-keeping and timely identification of missing or damaged items.
  • Resolved customer concerns diplomatically, resulting in increased patron satisfaction levels.
  • Provided technical support to patrons using computers, printers, and other equipment within the facility.

Generalist QA Tester

Bungie inc.
03.2022 - 03.2023
  • Run daily test passes
  • Investigate and write bug reports for triage and developers
  • Help host and record teamwide playtests
  • Full time position, 40 hours per week with occasional overtime

Education

MA - Philosophy

San Diego State University
09.2018 - 08.2021

IT Support

Calbright College
11-2025

Skills

  • Bug writing (TFS)

  • Python & C# Literacy

  • Acquisitions support

  • Electronic resources

  • Organizational skills

  • Attention to detail

Certification

ISTQB Software Testing Certification

Timeline

Library Technician

PUSD
11.2024 - Current

Generalist QA Tester

Bungie inc.
03.2022 - 03.2023

ISTQB Software Testing Certification

06-2021

MA - Philosophy

San Diego State University
09.2018 - 08.2021

IT Support

Calbright College
MICHAEL K. LINQA Technician