Michael Koziara
Orlando
Summary
Dynamic Crew Chief with a proven track record in team development, customer service, and performance improvements. Skilled in supervising operations and mentoring team members to enhance workflow and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Chief
Portillos
Orlando, FL
02.2025 - Current
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
Restaurant Team Member
Portillos
Orlando, FL
05.2022 - 02.2025
- Delivered exceptional customer service in high-volume dining environment.
- Operated cash register and processed transactions efficiently.
- Maintained cleanliness and organization of dining area and kitchen stations.
- Assisted with food preparation, ensuring quality standards were met consistently.
Education
Bachelor of Science - Business Administration And Management
University of Central Florida
Orlando, FL05-2028
Skills
- Training and mentoring
- Performance improvements
- Mechanical troubleshooting
- Crew leadership
- Team development
Timeline
Crew Chief
Portillos
02.2025 - Current
Restaurant Team Member
Portillos
05.2022 - 02.2025
Bachelor of Science - Business Administration And Management
University of Central Florida