Michael Kraus
Trabuco Canyon,CA
Summary
Highly motivated and customer-oriented server seeking a position at China Moon. Offering exceptional communication skills, a strong work ethic, and a passion for providing outstanding dining experiences.
Overview
7
7
years of professional experience
Work History
Shift Lead
Project Pie
08.2016 - 02.2020
- Worked with coworkers to create a fun and productive work environment
- Organized work schedule and took care of inventory and stock orders.
Website Coordinator / Delivery Driver
DG Santa Ana
08.2020 - 06.2023
- Delivery driver with no accidents, would see patients weekly and provide supportive information
- This was a quarantine delivery gig that led to being promoted to working in the office, organizing routes for drivers, handling management and website duties.
Server / Barback
Casa Ranchero
09.2018 - 03.2020
- Local Restaurant with a ton of regulars who came back for the food, drinks and the great service
- Created long lasting relationships with guests, kitchen staff and FOH team
- Started off as a food runner and quickly after learning the menu flow of the restaurant was promoted to server
- This is where I learned and honed in on my serving skills and techniques
- Would barback on busy event days and parties, learned to make drinks and entertain our regular bar guests.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
Server
Jack’s Restaurant Dana Point
03.2021 - 07.2022
- Provided great service to a wide variety of customers, as well as sharing knowledge of food and beverage items, including ingredients, preparation methods, and pairings.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Business and Fashion Degree -
Saddleback College
Degree - undefined
San Juan Hills Highschool
2016
Skills
- Quick learner and adaptive in work and social situations
- Ability to give customers recommendations on food and drinks, and giving details on ingredients, preparation methods, and pairings
- Able to stay organized and manage time in fast paced environments, while giving guest proper un-rushed attention and service
- Proficiency in accurately and efficiently taking customer orders, noting special requests, and inputting them into POS system
Timeline
Server
Jack’s Restaurant Dana Point
03.2021 - 07.2022
Website Coordinator / Delivery Driver
DG Santa Ana
08.2020 - 06.2023
Server / Barback
Casa Ranchero
09.2018 - 03.2020
Shift Lead
Project Pie
08.2016 - 02.2020
Business and Fashion Degree -
Saddleback College
Degree - undefined
San Juan Hills Highschool