Summary
Overview
Work History
Education
Skills
Timeline
Generic
Michael Kubica

Michael Kubica

Customer Service/phones Sales In Bound And Outbound
Peoria,AZ

Summary

Highly trained Job Title proficient in equipment, techniques and tools useful for optimizing Type firefighting. Coordinates safety-first approaches to every fire. Resourceful, hardworking and dependable professional. Brings Number years of experience in fire fighting.

High-energy Job Title equipped with advanced abilities in fire prevention and firefighting. Runs successful operations serving local community with classes, emergency response, and special events. Observant and detail-oriented with great problem-solving and critical thinking skills.

Vigilant Fire Lieutenant boasting Number year career. Extensive knowledge of firefighting methods and emergency medical treatment protocols. Dedicated to providing quality service to over Number citizens in Location. Outstanding decision-making, problem-solving and communication talents.

Fit Wildland Firefighter adept at containing over Number wildland fires with comprehensive experience in fire suppression tactics and strategies. Proficient using various fire suppression tools on fire lines. Lifting capacity of over Number pounds and skill maintaining diverse fire suppression equipment.

Reliable Firefighter offering excellent knowledge of fire science and firefighting equipment operations. Skilled in administering first aid and CPR with highly effective emergency management and triage skills.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Wildland Firefighting

Dffm
06.2023 - 01.2025
  • Conducted wildland firefighting training.
  • Supported wildfire containment efforts through the deployment of specialized wildland firefighting tactics and strategies.
  • Maintained a high level of physical fitness to meet the demands of firefighting tasks and improve overall performance.
  • Developed techniques in firefighting, hazardous materials and emergency medical responses.

Account Manager, Inside Sales

Discover Card
01.2021 - 05.2023
  • Developed and implemented sales strategies to increase revenue.
  • Conducted thorough market research to identify emerging industry trends, adjusting sales strategies accordingly.
  • Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
  • Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
  • Strategically prioritized workload based on account size, potential revenue gains, or risk factors affecting success.
  • Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.
  • Coordinated onboarding efforts for new team members, providing mentorship and guidance as they acclimated to their roles.
  • Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.

Handyman Owner Founder

BT Handyman and Labor Services
02.2012 - 09.2017
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Removed and repaired carpet and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Reduced safety hazards by promptly addressing electrical issues, repairing broken appliances, and fixing damaged structures.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.

Security System Salesman Phones

Global Security Solutions LLC
01.2005 - 06.2007
  • Increased sales by offering advice on purchases and promoting additional products.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Promoted and up-sold products and services to meet needs of customers.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.

Education

Associate Of General Studies - General Studies

Sunrise Mountain High School
Peoria, AZ
05.2008

Skills

Great communication skills not only on the phones but as a lead of my wildland firefighter crew I'm great with talking to people I'm great at persuading people into buying purchasing our item or helping them with their needs with their accounts I've done many many phone jobs I'm good on computers I can type fast I'm friendly and I get the job done and I'm very detailed oriented I would be perfect for an at-home job for customer service sales anything like that working from home remotely

Timeline

Wildland Firefighting

Dffm
06.2023 - 01.2025

Account Manager, Inside Sales

Discover Card
01.2021 - 05.2023

Handyman Owner Founder

BT Handyman and Labor Services
02.2012 - 09.2017

Security System Salesman Phones

Global Security Solutions LLC
01.2005 - 06.2007

Associate Of General Studies - General Studies

Sunrise Mountain High School
Michael KubicaCustomer Service/phones Sales In Bound And Outbound