Michael Lafferty

• Coordinated maintenance schedules to ensure operational efficiency of facility systems.
• Assisted in managing vendor relationships for timely service delivery and cost control.
• Conducted regular inspections to identify safety hazards and compliance issues.
• Supported budget preparation processes by tracking expenses and resource allocation.
• Implemented inventory management practices for supplies and equipment procurement.
• Responded promptly to tenant requests, enhancing overall satisfaction and communication.
• Developed standard operating procedures for routine facility operations and emergency situations.
• Trained staff on safety protocols and facility management best practices to promote workplace safety.
• Responded to building emergencies and managed repairs.
• Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.

* Worked with staff to implement a team oriented environment. Worked closely on renovation projects, and remodels

* Developed a Preventative Maintenance platform to develop routine inspections of property and equipment for maximum efficiency and safety.

* Developed an on-site inventory system for everyday supplies and materials.

* Worked closely with contractors and vendors during renovations and remodel projects.

* Worked closely with the work order system (Appfolio) for work order status and tracking.

* Organized snow removal process and organized vendors during inclement weaher.

* Managed 7 technician maintenance department.

* Organized and scheduled work orders to technicians and staff, as well as vendors for large projects.

* Worked closely with contractors, Inspectors, Fire Marshall, Permit scheduling for elevators, sprinkler systems, life safety issues.

* Managed contracts, proposals, RFP's as well as negotiated contracts for budget considerations.

* Managed landscaping vendors, snow removal vendors during crucial times of the season.

* Purchased supplies, managed inventory, and coordinated deliveries to various job sites.

• Supervised plumbing installations and repairs to ensure compliance with local codes and standards.
• Trained and mentored junior plumbers, enhancing team skills and knowledge in advanced plumbing techniques.
• Implemented cost-saving measures through efficient resource management during project execution.
• Conducted site assessments to identify plumbing issues, providing effective solutions to clients' needs.
• Oversaw inventory management, optimizing stock levels of tools and materials for streamlined operations.
• Developed preventive maintenance programs reducing emergency repair calls and extending system longevity.
• Collaborated with contractors to coordinate plumbing systems within larger construction projects, ensuring seamless integration.
• Enhanced customer satisfaction by delivering high-quality workmanship and timely service on all projects.
• Ensured safety compliance by diligently adhering to local building codes and OSHA regulations during all plumbing tasks.
• Independently worked on projects, while offering process coordination and cooperation with other teams.

• Oversaw daily operations, ensuring high-quality plumbing services and customer satisfaction.
• Developed training programs for staff, enhancing skills and service delivery efficiency.
• Implemented cost-saving measures, optimizing resource allocation and reducing operational expenses.
• Fostered relationships with suppliers, negotiating contracts to improve service offerings and pricing.
• Resolved customer service issues with timely and professional resolutions.
• Oversaw daily business operations and financial decisions to drive profitability and growth.
• Hired, trained and managed staff to cultivate productive and efficient workforce.
• Motivated employees to consistently improve performance through company-wide incentive plans.

* Managed a Maintenance staff of 45 technicians.

* Reorganized entire maintenance department for maximum efficiency and customer, resident satisfaction.

* Developed a Preventative Maintenance team to help reduce work orders, using outside vendors, and produce results for resident satisfaction and safety.

* Trained and mentored maintenance staff on best practices and safety protocols, improving team efficiency.

* 4 years of apprenticeship training,

* Worked on small and large scale construction projects.

* Supervised construction crews for maximum efficiency and safety.

* Worked on ground up to completion of small to large building projects.