Michael Laforce
Barney,GA
Summary
A dynamic Business Owner of Osceola Choppers & Lawn Equipment Inc., I leveraged strategic decision-making and exceptional customer service to significantly enhance client satisfaction and profitability. My expertise in financial management and operations, combined with a talent for fostering team collaboration, propelled business growth and established a solid foundation for long-term success.
As a commercial lawn equipment dealer and service center
as authorized dixie chopper zero turn mowers and echo hand held equipment for 12 years and sales service for kohler and kawasaki engines.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Owner
Osceola Choppers & Lawn Equipment Inc.
02.2003 - 10.2017
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
Education
High School Diploma -
Osceola High School
Kissimmee, FL06.1995
Skills
- Driven and Determined
- Strategic Decision-Making
- Customer Service
- Entrepreneurial personality
- Attention to Detail
- Customer Relations
- Operations Management
- Team Collaboration and Leadership
- Sales Development
- Employee Training
- Sales Planning
- Staff Management
- Employee Development
- Accounting management
- Staff hiring
- Budget Control
- Business Planning
- Financial Management
- Purchasing and planning
- Bookkeeping
- Cost Control and Budgeting
- Business Administration
- Financial Planning
- Cost analysis and savings
- Sales strategics
- Problem-Solving
- parts inventory
- parts ordering
- sales
- mechanic
Accomplishments
day to day operations, which include working counter, preparing work orders, equipment sales, financing of equipment,parts inventory , parts ordering, filling warranty claims,payroll, and mechanic.
completed all factory training and service schools each year for dixie chopper mower, echo handheld equipment, kohler engines,kawasaki engines
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Business Owner
Osceola Choppers & Lawn Equipment Inc.
02.2003 - 10.2017
High School Diploma -
Osceola High School
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