Cashier
Academy Sports & Outdoors
- Provide prompt, friendly customer service and operates cash register for all transaction types including returns, credit applications, hunting and fishing licenses and sales.
Michael LaGrone
Columbia,SC
Summary
Reliable, ambitious and motivated. A current student at Midlands Technical College who values progress and results. A Committed and hardworking associate with experience processing transactions, is also well-versed in customers service. Dedicated to resolving issues, answering customer questions, and a Creative problem-solver.
Work History
Inventory control associate
WIS International
- Assist in maintaining inventory accuracy by counting and reporting results of physical counts, and assist in re-warehousing of product.
Cashier Lead
Academy Sports & Outdoors
- Monitors cashiers to ensure they are providing prompt, friendly customer service
- Ensures smooth and efficient operations of all register processes and procedures
- Operates cash register up to 50% of the time and exhibits knowledge of cashier procedures
- Directs zoning of Front End merchandise and monitors compliance to merchandising guidelines
- Performs closing and opening procedures, including cashier drops, cash control in tills and safe
- Monitors cashiers to ensure accurate balance all transactions run through an assigned register
- Checks change needs regularly and orders change as necessary, paying special attention to events that may impact change deliveries or needs
- Audits cashiers according to Academy policy and procedures
- Manages incoming and outgoing merchandise transfers
- Ensures POGs are stocked and maintained
- Performs price/SKU look ups.
Merchandiser
Academy Sports & Outdoors
- Drive customer service through the integrity of merchandising and accuracy of store pricing and signage
- Execute planogram, pricing and signage as part of weekly Merchandising and Marketing plans to provide exceptional customer experiences
- Accurately and completely execute daily, weekly and monthly price changes on time as scheduled
- Execute and audit store signage, displays and other visual merchandising elements according to company standards
- Provide continual feedback on processes and procedures; suggest methods to improve department operations, efficiency and service to both internal and external customers
- Complete tasks as delegated by Manager or Team Lead.
Sales Associate
Academy Sports & Outdoors
- Provide prompt and friendly service to all customers
- Drive sales through exceptional customer service skills, sales techniques and store knowledge to connect customers with the right products
- Zone footwear merchandise; re-work footwear area to ensure store conditions are meeting or exceeding expectations through processes (such as recovery, mismate, etc.)
- Support customers in all segments of footwear with requests such as SKU or price lookups
- Read, understand and follow company policies, procedures and safety rules
- Adhere to company work hours, polices, procedures and rules governing professional staff behavior.
Education
Graduated -
Samuel Clemens HS
Associate of Applied Science - Applied Psychology
Midlands Technical College
Columbia, SCCertification Program - Information Technology
Midlands Technical College
Columbia12.2024
Skills
- Personable
- Adaptable
- Fluent in English/Spanish
- Uplifting Attitude
- Great Outlook
- Customer Service
- Patience and Empathy
Hobbies and Interests
- Music production
- Singing
- Songwriting
- Painting
- Exercise
- Reading
- Guitarist since the age of 16
Languages
Spanish
Limited Working
Timeline
Cashier
Academy Sports & Outdoors
Inventory control associate
WIS International
Cashier Lead
Academy Sports & Outdoors
Merchandiser
Academy Sports & Outdoors
Sales Associate
Academy Sports & Outdoors
Graduated -
Samuel Clemens HS
Associate of Applied Science - Applied Psychology
Midlands Technical College
Certification Program - Information Technology
Midlands Technical College
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