Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Pari Mutuel Clerk
MGM Resorts Casinos
Las Vegas, Nevada
11.2006 - 12.2024
Assisted patrons with inquiries regarding wagering options and procedures.
Monitored gaming activities to identify potential issues or irregularities.
Educated customers about odds, payouts, and game rules during interactions.
Handled cash transactions securely while following company policies and procedures.
Reported any suspicious activity or irregularities to management immediately.
Processed customer bets accurately and efficiently at gaming terminals.
Director of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLCDirector of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLC