Michael Leaphart
Decatur,GA
Summary
Transportation driver adept at navigation and efficient , on time pick-ups and drop-offs. Personable and energetic. Dependable and committed to getting each job quickly and safely. Over 7 years of experience with transporting special needs students and correctly using a wheelchair lift.
Overview
21
21
years of professional experience
Work History
Bus Monitor
Dekalb County School System
01.2017 - Current
- Enhanced student safety by diligently monitoring behavior and addressing issues promptly.
- Supported special needs students with individualized care, fostering an inclusive environment.
- Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
Assistant Store Manager
Walmart
12.2002 - 03.2012
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
Education
No Degree - Sociology
New Jersey City University
05.1976
Timeline
Bus Monitor
Dekalb County School System
01.2017 - Current
Assistant Store Manager
Walmart
12.2002 - 03.2012
No Degree - Sociology
New Jersey City University
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