MICHAEL LEE
Oklahoma City,OK
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Hardworking and passionate job seeker with strong organizational skills, ready to help team achieve company goals.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Animal Welfare Officer
City Of Oklahoma City
11.2024 - Current
- Safely unloaded and impounded animals everyday, ensuring compliance with local animal welfare regulations.
- Provided daily care for 200+ animals, ensuring each received adequate food, fresh water, and grooming for optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Cleaned and sanitized enclosures for 200+ animals daily, ensuring healthy living spaces and reducing disease spread.
- Supported euthanasia procedures by applying humane techniques and providing compassionate care to reduce animal suffering.
- Completed training programs in animal handling, gaining certifications in fear-free techniques and improving handling efficiency by implementing new methods.
- Drove company vehicle for daily transportation of animals and supplies, managing fuel expenses through Wex Gas Card.
- Collaborated with the Oklahoma City Police Department (OCPD) to implement community outreach programs for animal welfare, enhancing public awareness and engagement.
- Conducted compliance checks for animal welfare according to city ordinances, resulting in 100% adherence to local animal control laws.
TEAM LEADER ( PRODUCT RETURNS )
Mathis Home Distribution Center
01.2023 - 10.2024
- Bolstered employee morale and performance of direct reports through clear and transparent communications.
- Recorded details of over 100 completed tasks and projects using a digital tracking system.
- Developed strong communication channels within team.
- Loaded, unloaded, moved and transferred merchandise throughout store.
- Fostered positive work environment to encourage productivity.
- Identified areas of improvement and implemented necessary changes.
- Collaborated with other team leaders to achieve company goals.
- Worked according to job orders, minimizing risk of rework through attention to detail.
- Documented, researched and resolved customer service issues.
QUALITY CONTROL ENGINEER
Mears Group Inc
09.2022 - 01.2023
- Bolstered employee morale and performance of direct reports through clear and transparent communications.
- Adhered to federal guidelines for quality control inspection.
- Maintained detailed records on all quality-related matters for easy retrieval during audits or investigations if needed.
- Maintained accurate records of completed tasks and projects.
- Developed strong communication channels within team.
- Fostered positive work environment to encourage productivity.
- Identified areas of improvement and implemented necessary changes.
- Worked according to job orders, minimizing risk of rework through attention to detail.
- Documented, researched and resolved customer service issues.
OVERNIGHT TEAMLEADER
Mathis Home Distribution Center
08.2019 - 08.2022
- Supervised work of contracted employees to keep on task for timely completion.
- Participated in team-building activities to enhance working relationships.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Reviewed completed orders for quality and accuracy.
- Prioritized workloads depending upon project specifications and deadlines.
- Followed safety procedures implemented by the company to avoid mishaps and accidents.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Used Forklift and other equipment safely on job, following manufacturer instructions.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
ASSISTANT MANAGER
Rainbow Foods, LLC
04.2011 - 02.2019
- Manager in planning and implementing strategies to attract customers.
- Coordinate daily customer service operations e.g. Sales processes, orders and payments.
- Monitored progress of objectives on a weekly basis. of weekly, monthly, quarterly and annual objectives.
- Monitored and maintained store inventory to ensure product availability.
- Evaluated employee performance to identify hiring and training needs.
- Track progress of weekly, monthly, quarterly and annual objectives.
- Monitor retail operating costs, budgets and resources.
- Communicate with customers and evaluate their needs.
- Analyze consumer behavior and adjust product positioning.
- Counted down and balanced tills for cash registers, as well as balancing the books for the store and making sure all of the deposits matched up correctly whenever it was time to go to the bank.
Education
High School Diploma -
Jordan Vocational High School
Columbus, Ga05-2011
Pre-Legal
Georgia Military College
Columbus, GASkills
- Policies and procedures
- Data management
- Work ethic
- Animal Handling
- Analytical skills
- Problem-solving
- Supervision
- Written Communication
- Attentiveness
- Excellent work ethic
- Goal Setting
- Social perceptiveness
- Cash management
- Public Outreach
- Critical thinking
Certification
FEMA ICS-100, FEMA ICS-700.b, FEAR FREE
Timeline
Animal Welfare Officer
City Of Oklahoma City
11.2024 - Current
TEAM LEADER ( PRODUCT RETURNS )
Mathis Home Distribution Center
01.2023 - 10.2024
QUALITY CONTROL ENGINEER
Mears Group Inc
09.2022 - 01.2023
OVERNIGHT TEAMLEADER
Mathis Home Distribution Center
08.2019 - 08.2022
ASSISTANT MANAGER
Rainbow Foods, LLC
04.2011 - 02.2019
High School Diploma -
Jordan Vocational High School
Pre-Legal
Georgia Military College