Michael Lee III
San Jose,CA
Overview
4
4
years of professional experience
Work History
Sales Associate
Best Buy
San Jose, CA
05.2025 - Current
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Collaborated with team members to create visually appealing merchandise displays.
- Contributed to sales initiatives by actively promoting new product launches and promotions.
Barista
Peets Coffee And Tea, & Santoro Coffee
San Jose, CA
09.2024 - 05.2025
- Prepared high-quality espresso beverages following standardized recipes and customer preferences.
- Managed daily inventory, ensuring product availability and freshness for optimal service.
- Trained new baristas on equipment operation, beverage preparation, and customer service standards.
- Implemented efficient workflow processes to enhance speed of service during peak hours.
Assistant manager
Gamestop
San Jose, California
02.2022 - 07.2024
- Addressed customer service concerns, resolving issues and ensuring exceptional experiences.
- Host large parties of 50 or more (Game and console launches)
- Trained and Co-managed associates as well as operated a healthy work environment and efficient store.
Sales Associate
Hot Topic
San Jose, California
10.2021 - 12.2021
- Provided exceptional customer service by greeting and assisting customers, answering inquiries, and offering product recommendations based on their interests.
- Maintained a neat and organized store appearance by replenishing merchandise, arranging displays, and ensuring shelves were well-stocked.
Front End Service
Costco
Tracy, California
04.2021 - 06.2021
- Bagged and loaded merchandise for customers, ensuring their purchases were handled with care.
- Collaborated with other team members to maintain smooth and steady customer flow during peak hours.
Education
Transfer - Computer Science
De Anza College
Cupertino, CA09.2025
High School -
Merrill F. West High School
Tracy, California06.2021
Skills
- Friendly and approachable attitude, fostering positive and productive relationships with colleagues and clients
- Excellent communication skills, promoting open dialogue and teamwork within the organization
- Effectively collaborates with colleagues from various backgrounds to achieve common goals
- Adapts quickly to changing priorities and maintains composure
- Brings enthusiasm to team collaborations, inspiring others with a positive and energetic demeanor
- Knowledge in computers and building computers
Awards
Leadership award (JROTC) For leading and training my fellow members and new recruits, Pro Member Sign up award (Gamestop) For 2 months, I had the most pro sign ups in my store.
Timeline
Sales Associate
Best Buy
05.2025 - Current
Barista
Peets Coffee And Tea, & Santoro Coffee
09.2024 - 05.2025
Assistant manager
Gamestop
02.2022 - 07.2024
Sales Associate
Hot Topic
10.2021 - 12.2021
Front End Service
Costco
04.2021 - 06.2021
Transfer - Computer Science
De Anza College
High School -
Merrill F. West High School