Michael Lee Smothers
Summary
Detail-oriented Aviation Maintenance and Operations Professional with over 7 years of experience in supporting F-16 and E-6B aircraft. Expertise in maintenance planning, production coordination, technical documentation, and crew leadership. Skilled in managing production schedules, resolving technical discrepancies, and maintaining compliance in regulated environments. Currently pursuing a bachelor's degree in Aviation Safety & Operations.
Overview
8
8
years of professional experience
Work History
Aircraft Mechanic
Tinker Air Force Base
10.2022 - 03.2024
- Coordinated with maintenance, quality, and support teams to communicate work status and resolve discrepancies affecting aircraft availability and mission requirements.
- Coordinated with maintenance, quality, and support teams to communicate work status and resolve discrepancies, enhancing aircraft availability and meeting mission requirements.
- Interpreted technical orders, engineering schematics, and maintenance instructions to identify discrepancies and determine corrective actions, ensuring compliance with established standards.
- Maintained accurate records of completed work and verified component configuration against approved technical data, supporting quality assurance and operational readiness.
Customer Sales Representative
Consumer Cellular
06.2022 - 09.2022
- Resolved device issues and documented outcomes, ensuring accurate account records.
- Resolved inbound customer inquiries about wireless plans, devices, billing, and account changes.
- Recommended service options and handset upgrades aligned with customer needs and budgets.
- Processed activations, upgrades, cancellations, and order details through CRM systems.
Sales Associate
Locke Supply
04.2022 - 06.2022
- Matched electrical supplies to customer requirements, stocked and organized inventory for efficient access.
- Assisted customers with product selection, pricing, and order placement using strong counter sales knowledge.
- Processed sales transactions accurately through point-of-sale systems and handled returns with professionalism.
- Resolved customer questions by explaining plumbing, electrical, and HVAC product specifications.
Aircraft Armament Systems Technician / Weapons Load Crew Chief
United States Air Force
04.2016 - 04.2022
- Coordinated crew activities and work priorities as Weapons Load Crew Chief, supported operational schedules, and enforced technical standards and safe work practices.
- Diagnosed F-16 armament system discrepancies using schematics and fault-isolation procedures, clearly communicating findings and corrective actions to facilitate timely return to service.
- Performed component installation, functional testing, and inspections while maintaining configuration accuracy and documenting completed maintenance requirements.
- Conducted pre- and post-operation inspections, enforcing compliance with technical orders and quality standards while prioritizing environmental, health, and safety requirements.
- Staff Sergeant (E-5)
Education
Bachelor of Science - Aviation Safety & Operations
University of North Dakota
Online Campus03.2027
Associate of Science - Business
University of Phoenix
Online CampusSkills
- Technical schematics
- Quality compliance
- Maintenance troubleshooting
- Troubleshooting resolution
- Maintenance planning
- Parts management
- Schedule coordination
- Work status updates
- Cross-functional collaboration
- Team coordination
- Data integrity management
Section name
Open to relocation to Richmond, VA | Active Top Secret clearance (SCI eligible)
Timeline
Aircraft Mechanic
Tinker Air Force Base
10.2022 - 03.2024
Customer Sales Representative
Consumer Cellular
06.2022 - 09.2022
Sales Associate
Locke Supply
04.2022 - 06.2022
Aircraft Armament Systems Technician / Weapons Load Crew Chief
United States Air Force
04.2016 - 04.2022
Associate of Science - Business
University of Phoenix
Bachelor of Science - Aviation Safety & Operations
University of North Dakota