Michael Leon
Tucson,AZ
Summary
Customer-oriented, strategic-thinking sales professional with experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
Work History
Sales Executive
Peddler's Son
Tucson, Arizona
08.2020 - Current
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Trained junior sales staff on techniques for improving customer service experience.
- Researched industry news and developments to gain insights into customer preferences.
- Generated reports summarizing sales performance metrics and presented findings to management team.
- Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Used cold calling and networking to sell products and services.
District Sales Representative
Shamrock Foods
Tucson, AZ
07.2017 - 04.2020
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Opened new customer accounts through effective customer service and powerful cold-calling scripts.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Resolved customer issues and offered continual support throughout sales, delivery and production processes.
Executive Chef
Eurest Dining
Oro Valley , AZ
08.2012 - 07.2017
- Adjusted seasonal plans to source local ingredients and aligned special dishes with area events.
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
- Oversaw hiring, training and development of kitchen employees.
- Coordinated and executed menu planning, recipe development and daily restaurant operations.
- Assessed inventory levels weekly and placed orders to replenish goods before supplies depleted.
Education
Associate of Arts - Culinary Arts
Scottsdale Culinary Institute
Scottsdale, AZ08.2009
Skills
- Product management and pricing
- Product and service knowledge
- Restaurant industry knowledge
- Lead generation
- On-site product demonstrations
- Customer needs assessment
- Sales closing
- Organization
- Customer service
- MS Office
Timeline
Sales Executive
Peddler's Son
08.2020 - Current
District Sales Representative
Shamrock Foods
07.2017 - 04.2020
Executive Chef
Eurest Dining
08.2012 - 07.2017
Associate of Arts - Culinary Arts
Scottsdale Culinary Institute
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