Michael Leonard
Rock Island,IL
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
3
3
years of professional experience
Work History
General Supervisor
XPAC
Milan, IL
01.2020 - 05.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
Sales and Leasing Consultant
Lujack's
Davenport, IA
06.2019 - 01.2020
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Built and maintained strong relationships with potential residents and families to encourage and support move into community.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
Education
Associate of Applied Science - Management And Marketing
Black Hawk College
Moline, IL06.2017
Skills
- Managing Operations and Efficiency
- Coordinating Daily Operations
- Resolving Complaints
- Quality Inspection and Control
- Critical Thinking
- Performance Tracking and Evaluations
- Priority Management
- Employee Coaching and Motivation
Timeline
General Supervisor
XPAC
01.2020 - 05.2022
Sales and Leasing Consultant
Lujack's
06.2019 - 01.2020
Associate of Applied Science - Management And Marketing
Black Hawk College
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