Michael Leonard
Taunton,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bartender/Server/Food Runner/Dishwasher
Slap Shotz Gastropub
03.2023 - Current
- Work and fill in as needed when schedule allows in any position needed.
- Assist in training of new employees in various positions to ensure full understanding, and compliance of all restaurant policies, including safe food and alcohol serving practices.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
- Contributed to positive work environment through effective teamwork and communication with colleagues.
Freelance Installation Technician
ALLECAV. LLC
10.2023 - 01.2024
- Worked in collaboration with ALLECAV on a Diversified AV project for Gulfstream Aerospace, on installation of live broadcast production studio
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Field Engineer
Zero Day Technology Solutions/ADB Technology
09.2021 - 05.2023
- Responsible for efficient and quality completion of Audio Video projects for corporate and government clients
- Monitored construction methods and installations, inspection and testing processes.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
- Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
- Identified major issues that could arise and provided solutions for these problems.
- Managed team in troubleshooting efforts that alleviated errors.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Troubleshot system malfunctions using state-of-the-art diagnostic tools, quickly resolving issues to minimize disruptions in service.
Installation Technician/Lead Technician
Beyond the Wire
06.2019 - 06.2021
- Worked as part of a team who traveled extensively to U.S
- Army bases throughout the country updating classrooms as part of the Army Training & Doctrine Command (TRADOC) Enterprise Classroom Project
- Responsible for the quality installation of Audio Video equipment in classrooms utilized by the US Army for training purposes
- De install all existing A/V equipment and cabling not being utilized in the new classroom configuration
- Preinstall all necessary cabling for functionality of the new system
- Move and install electrical outlets as needed to power new equipment
- Install new field equipment such as displays, projectors, motorized screens, and speakers in a clean, safe quality manner, adhering to proper construction and safety standards
- Properly terminate cabling for final connection to equipment
- Build and wire A/V rack equipment according to design, allowing for the best functionality and serviceability
- Utilize manufacturer software such as, Crestron Toolbox to load code, update firmware, and adjust settings for optimal use of the equipment
- Fully test and troubleshoot functionality of the equipment to ensure a perfectly working system prior to Government testing and sign off
- Effectively communicate and work with the contractor and government contacts to provide a quality functioning classroom as per the design, and within the scheduled timeframe
- Utilize my skills and experiences in logistics, planning, and management to fill in as the team lead when necessary
- Efficiently guide the installation team through the installation process
- Effectively communicate with contractor and government contacts to schedule access and timelines for each classroom
- Accurately document daily status, inventory, serial numbers, as well as providing all paperwork necessary to close out and turn each classroom over to the Army
- Effectively manage a crew of 2-3 Installers of various experience
- Effectively utilize each of their strengths to install a quality product in a timely manner
- Train and coach team members to increase their knowledge and help them grow in their career as an installer.
Board of Directors
Portuguese American Civics Club
08.2015 - 11.2019
- Elected to 11-member board to oversee proper operation of local civics organization.
Bartender
Portuguese American Civics Club
03.2014 - 11.2019
- Responsible for providing exceptional customer service to club members, and patrons
- Provide prompt, friendly service, including drinks, and lottery
- Ensure compliance of state and local laws related to bar operations.
Assistant Bar Manager
Portuguese American Civics Club
08.2016 - 05.2019
- Assist Bar Manager in Day to Day operations, and oversee weekend operations
- Reconcile all Bar, and Function Hall drawers
- Ensure all shifts are covered by properly trained bartenders.
Driver, Operator, Laborer
Universal Pipe and Paving
01.2018 - 02.2019
- Worked as part of a specialized crew assigned to follow a gas line installation crew for NEUCO Inc
- Responsible for the safe transportation of heavy paving equipment to and from job sites around Cape Cod
- Safely unload, load and secure heavy paving equipment to a low bed tractor trailer unit, following all DOT, State, and local regulations
- Safely transport and deliver hot asphalt, gravel and loam products from our vendors to the jobsite in a timely manner
- Work with a crew of laborers to backfill gas line trenches, pave, and landscape as necessary to repair all damage done to streets and private property from the installation process
- Ensure quality and detailed work to prevent complaints to NEUCO and local cities and towns following the completion of pipeline installation.
Driver, Operator, Laborer
G. Lopes Companies
09.2017 - 12.2017
- Responsible for site work and preparations for access to various construction sites thought southeastern Massachusetts
- Responsible for the safe and proper operation of a large snowplow and sand truck
- Efficient and safe snow removal and street sanding along an assigned area
- Responsible to plan the best possible route to open and maintain all streets in assigned area, as well as respond quickly to problem areas during and immediately after major ice and snow events.
Site Operations
Top Tier Site Development
12.2016 - 09.2017
- Worked within three-man team tasked with all site work related to installation of Cellular Towers
- Responsible for all aspects of site preparation including but not limited to: Clear vegetation and debris from site area, Survey and layout site according to specific plans, Assist operator in excavation of site for utilities and tower foundation, Design and build concrete forms for tower foundation and equipment pads, Assemble and place rebar precisely according to plans, Precisely place anchor bolts according to plans for exact placement of various tower sections
- Responsible for safe operation of bucket truck for various tasks including demolition and installation of various cellular equipment
- Safe installation of Small Cellular repeaters onto existing utility poles, Safe demolition of inactive cellular equipment.
Magazine Operations, Driver, Blaster, Safety coordinator
Construction Drilling Services
10.2010 - 12.2016
- Responsible for all Explosives Storage, and Transportation
- Maintain working relationship with Federal and Local authorities related to the storage and use of explosives, such as ATF, Mass Department of Fire Services, and Bridgewater police and fire departments
- Ensure all Federal and local Compliance related to storage and transportation of explosives
- Safely transport explosives product to job sites
- Accurately record and maintain explosives inventory
- Purchasing and receiving of explosives based on job site needs
- Assist in the proper design and loading of explosives to safely achieve job site goals
- Ensure proper Preventative maintenance and repair of company transport trucks
- Managed the company safety and training programs
- Ensured DOT, OSHA, and MSHA compliance
- Maintained yearly MSHA training requirements for all employees
- Trained in Reasonable suspicion and Drug and Alcohol testing procedures for DOT and Non-DOT positions.
Operations Manager/Installation Technician
Integrated Systems Incorporated
12.2006 - 10.2010
- Responsible for all aspects of day-to-day operations of Whole Home Automation Firm
- Budget and Job Cost analysis
- Built and Maintain mutually equitable vendor relationships
- Properly scheduled manpower and product arrival according to job phase
- Maintained accurate transaction records for all company financial transactions
- Created invoices for all company billing
- Worked with small installation crew as needed on installations on high end homes in Hamptons, NY
- Assist in pre-wire and final installation A/V systems in high end homes ranging from 10,000sqft to 50,000sqft.
Education
Bachelor of Science in Facilities Planning and Management -
Wentworth Institute of Technology
Boston, MA08.1998
Skills
- Current AVIXA Certified Technology Specialist
- Strong multitasking
- Customer Service
- Ability to quickly adapt to existing project conditions
- Highly reliable
- Service-oriented mindset
- Team training and development
- Extensive troubleshooting experiance
Certification
- OSHA-10
- PADI – Divemaster
- Drug and Alcohol Awareness, and Reasonable Suspicion Procedures
- Blasters Certificate of Competency (expired)
Timeline
Freelance Installation Technician
ALLECAV. LLC
10.2023 - 01.2024
Bartender/Server/Food Runner/Dishwasher
Slap Shotz Gastropub
03.2023 - Current
Field Engineer
Zero Day Technology Solutions/ADB Technology
09.2021 - 05.2023
Installation Technician/Lead Technician
Beyond the Wire
06.2019 - 06.2021
Driver, Operator, Laborer
Universal Pipe and Paving
01.2018 - 02.2019
Driver, Operator, Laborer
G. Lopes Companies
09.2017 - 12.2017
Site Operations
Top Tier Site Development
12.2016 - 09.2017
Assistant Bar Manager
Portuguese American Civics Club
08.2016 - 05.2019
Board of Directors
Portuguese American Civics Club
08.2015 - 11.2019
Bartender
Portuguese American Civics Club
03.2014 - 11.2019
Magazine Operations, Driver, Blaster, Safety coordinator
Construction Drilling Services
10.2010 - 12.2016
Operations Manager/Installation Technician
Integrated Systems Incorporated
12.2006 - 10.2010
Bachelor of Science in Facilities Planning and Management -
Wentworth Institute of Technology
- OSHA-10
- PADI – Divemaster
- Drug and Alcohol Awareness, and Reasonable Suspicion Procedures
- Blasters Certificate of Competency (expired)
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