Erlinda Flores
District Heights,MD
Summary
A motivated, goal-driven individual with a Bachelor of Arts in Journalism and Media Studies, specializations in editing and writing. Extensive experience in sales, customer service, problem-solving, public speaking, and have a strong understanding of mathematics.
Overview
10
10
years of professional experience
Work History
Host/Server/Bartender/Food Runner
La Malinche Spanish & Mexican Tapas
2022.06 - 2023.03
- Provide elevated service, guide guests through our menus while providing beverage and food recommendations, take accurate orders, craft every alcoholic drink to company standards and serving guests responsibly.
Teller
Wells Fargo
2021.11 - 2022.04
- Focus on client engagement by processing teller transactions, making appropriate introductions to bankers, and escalating questions.
- Interact with clients to demonstrate care, build relationships, and perform client support tasks efficiently through knowledge of bank procedures and products.
Retail Sales Associate
Old Navy
2020.06 - 2021.01
- Promote loyalty by educating customers about loyalty programs, acknowledging and assisting customers, and answering questions quickly and accurately.
- Support check out, and back-of-house processes, as required.
Education
Bachelor of Arts - Journalism & Media Studies
Trinity Washington University
Washington, DC05.2022
Skills
- Fluent in Spanish
- Communication
- Creativity
- Teamwork
- Leadership
- Analytical Skills
- Emotional Intelligence
- Administrative
- Presentation
- Computer Technology
Timeline
Host/Server/Bartender/Food Runner
La Malinche Spanish & Mexican Tapas
2022.06 - 2023.03
Teller
Wells Fargo
2021.11 - 2022.04
Retail Sales Associate
Old Navy
2020.06 - 2021.01
Bachelor of Arts - Journalism & Media Studies
Trinity Washington University
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