Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Leonard

Clinton,NC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Guard

Changing Paths of NC II
02.2025 - Current
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to colleagues.
  • Responded quickly to alarms or other emergencies.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
  • Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
  • Restricted access to sensitive areas using key cards and security codes.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Conducted patrols around perimeter, deterring potential security threats.
  • Enhanced visitor experience by offering assistance and ensuring secure environment.
  • Trained new guards on security protocols, improving team efficiency and readiness.
  • Monitored CCTV systems to identify and report suspicious activities, enhancing overall security.
  • Resolved conflicts among visitors, maintaining peaceful atmosphere.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Upheld a professional appearance and demeanor while on duty, projecting confidence to deter potential threats and instill trust in clients.

Tree Climber

Self Employed Specialist
12.2023 - 12.2024
  • Efficiently removed deadwood from trees to promote overall health and prevent potential hazards to nearby structures or pedestrians.
  • Successfully completed emergency storm response jobs, safely removing fallen or damaged trees under tight deadlines.
  • Enhanced team productivity through clear communication and coordination during tree maintenance tasks.
  • Improved tree climbing efficiency by implementing proper safety protocols and techniques.
  • Maintained clean work sites after each project, reducing the risk of property damage or accidents.
  • Safely navigated hazardous work conditions, maintaining a strong focus on risk management and injury prevention.
  • Continually expanded knowledge of industry best practices through professional development opportunities and ongoing training sessions.
  • Provided excellent customer service by addressing client concerns and educating them on proper tree care practices.

HVAC

Fulford Heating and Cooling
03.2020 - 03.2023
  • Advanced skills in HVAC systems, plumbing repairs, electrical work, painting jobs with comprehensive hands-on training from certified professionals.
  • Collaborated closely with other tradespeople like electricians, plumbers, and HVAC technicians to ensure seamless integration of all building components.
  • Enhanced HVAC system efficiency by performing routine maintenance and cleaning tasks.
  • Ensured compliance with industry regulations during all phases of HVAC system design, installation, and maintenance.
  • Maximized passenger comfort levels by resolving HVAC system issues promptly.
  • Assisted with the installation of plumbing, electrical wiring, and HVAC systems under the guidance of experienced technicians.
  • Assisted in the installation of HVAC systems, contributing to timely project completion.

Education

South Brunswick Highschool
Supply, NC

Skills

  • Security protocols

  • Punctuality

  • Customer service

  • Reliable and responsible

  • Attentive and observant

  • Active listening

  • Adaptable and flexible

  • Teamwork and collaboration

  • Problem-solving

  • Multitasking

  • Organizational skills

  • Effective communication

Timeline

Guard

Changing Paths of NC II
02.2025 - Current

Tree Climber

Self Employed Specialist
12.2023 - 12.2024

HVAC

Fulford Heating and Cooling
03.2020 - 03.2023

South Brunswick Highschool

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Michael Leonard