Michael Lewis
Retail Management
Houston,TX
Summary
Detail-oriented retail management professional with 10+ years of experience in store operations, customer service, and inventory management. Proven track record of developing strong relationships with customers and staff, resulting in increased customer loyalty and repeat business. Skilled in retail management, sales management, and leadership.
Experienced with techniques in animal trapping and wildlife control. Utilizes deep knowledge of animal behavior to ensure effective population management. Track record of maintaining safety standards and adhering to environmental regulations.
Overview
10
10
years of professional experience
Work History
Feral Hog Trapper
Browning Hog Removal Service
12.2020 - Current
- Ensured compliance with all safety protocols when handling potentially dangerous or aggressive animals
- Developed strong relationships with regular clients resulting in increased customer loyalty
- Trained volunteers on proper handling techniques and safety protocols
Retail Assistant Manager
Goodwill Industries
07.2022 - 01.2025
- Managed daily operations of the retail store, including opening and closing procedures, cash handling, and inventory management
- Developed and maintained strong relationships with customers through exceptional service, resulting in increased customer loyalty
- Conducted regular staff meetings to communicate goals, provide feedback on performance, and foster a positive work environment
Automotive Store Manager
Pennzoil 10 Minute Oil Change
08.2015 - 11.2020
- Oversaw all aspects of automotive operations, including sales, service, and parts departments
- Developed and maintained strong relationships with customers to ensure high levels of customer satisfaction and repeat business
- Managed inventory levels to optimize stock availability while minimizing carrying costs
- Ensured compliance with industry regulations and standards regarding safety, environmental impact, and consumer protection
Education
GED -
Pasadena High School
01.1993
Skills
- Mechanical Knowledge
- Brake Repair
- Microsoft Word
- Leadership
- Retail Management
- Service Technician Experience
- Sales Management
- Mechanic Experience
- Upselling
- Inventory Control
- Automotive Repair
- Pricing
- Purchasing
- Profit & Loss
- Store Management Experience
- POS
- Assistant Manager Experience
- Loss Prevention
- Merchandising
- Sales
- Oil Change
- Management
- Vehicle Maintenance
- Animal behavior
- Team communication
- Knife handling
- First aid application
- Animal handling
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Trap baiting
- Team building
- Task prioritization
- Self motivation
- Relationship building
Personal Information
Willing To Relocate: Anywhere
Timeline
Retail Assistant Manager
Goodwill Industries
07.2022 - 01.2025
Feral Hog Trapper
Browning Hog Removal Service
12.2020 - Current
Automotive Store Manager
Pennzoil 10 Minute Oil Change
08.2015 - 11.2020
GED -
Pasadena High School
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