MICHAEL LINDER
Helena,USA
Summary
Dynamic health services professional with a proven track record at the Washington State Department of Health, excelling in data governance and compliance. Spearheaded digital transformation initiatives, enhancing contract lifecycle efficiency by 30%. Expert in stakeholder engagement and process optimization, driving impactful public health outcomes through strategic collaboration and innovative solutions.
Overview
6
6
years of professional experience
Work History
Health Services Consultant
Washington State Department of Health
Olympia, WA
10.2022 - Current
- Orchestrated the digital transformation of the data request application which showcased a 30% improvement in the end-to-end contract lifecycle.
- Drives governance and compliance for 170+ active data-sharing agreements, enabling secure, audit-ready access to health data in support of research and public health initiatives.
- Leads cross-functional coordination to resolve data governance and compliance challenges, translating regulatory requirements into actionable solutions that drive policy and project success.
- Builds and manages relationships with 39 regional stakeholders, ensuring timely access to critical health data that informs public health decision-making and program execution.
Family Advocacy Program Manager
Army Community Service
Landstuhl, Germany
04.2021 - 07.2022
- Optimized outreach programs by tracking KPIs and launching continuous improvement efforts, resulting in a 15% boost in engagement, 20% increase in reach to key demographics, and a 10% gain in overall program effectiveness.
- Redesigned provider onboarding and background screening workflows for Emergency Placement Care program, reducing backlog by 50% and achieving the highest provider capacity across all European operations.
- Managed $190K annual program budget, applying project management principles to streamline financial operations and uncover $39K in cost savings through vendor and process optimization.
Family Advocacy Program Specialist
Army Community Service
Baumholder, Germany
12.2019 - 04.2021
- Redesigned program delivery model to meet COVID-19 restrictions by digitizing events and training through social media and web-based content—enabling continued engagement and exceeding program KPIs.
- Launched targeted outreach campaigns to reduce domestic violence, combining high-visibility community events with educational messaging, achieving a 10% reduction in reported incidents each quarter.
- Advised senior leadership and cross-functional partners on operational risks and performance gaps, driving collaborative problem-solving and alignment with organizational goals.
Education
MBA -
University of North Carolina At Chapel Hill
Chapel Hill, NCMaster of Science (M.S.) - Healthcare Administration
Liberty University
Bachelor of Sciences (B.S.) - Health Sciences
Trident University
Associate of Applied Science (A.A.S.) - Practical Nursing Technology
Community College of the Air Force
CyberSecurity Training Program -
Auburn University
Skills
- Data Governance & Compliance
- Cross-Functional Communication
- Process Improvement & Workflow Optimization
- Stakeholder Engagement & Relationship Management
- Program Evaluation & Metrics Tracking
- Public Health Data Strategy
- Budget Oversight & Cost Optimization
- Digital Transformation in Health Services
Websites
Timeline
Health Services Consultant
Washington State Department of Health
10.2022 - Current
Family Advocacy Program Manager
Army Community Service
04.2021 - 07.2022
Family Advocacy Program Specialist
Army Community Service
12.2019 - 04.2021
MBA -
University of North Carolina At Chapel Hill
Master of Science (M.S.) - Healthcare Administration
Liberty University
Bachelor of Sciences (B.S.) - Health Sciences
Trident University
Associate of Applied Science (A.A.S.) - Practical Nursing Technology
Community College of the Air Force
CyberSecurity Training Program -
Auburn University
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