Michael Lloyd
Team Leader, Data Science
Detroit,MI
Summary
Dynamic leader and seasoned data professional with a proven track record at Rocket Mortgage. Excelled in enhancing team performance and spearheading process improvements, leveraging exceptional relationship-building and data analytics skills. Achieved significant organizational growth through strategic decision-making and effective communication, embodying leadership and problem-solving abilities.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Team Leader, Data Science
Rocket Mortgage
01.2024 - Current
- Served on the Mission Leadership Team throughout the year to contribute to the overall channel's strategy and ensured completion of the data work items from the team.
- Worked directly with senior stakeholders to ensure that priorities were aligned and target deadlines were achieved to their desired satisfaction.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Assisted with Data Engineering processes and decisions to enable the team's engineers to work as effectively and efficiently as possible.
Team Leader, Workforce Management
Rocket Mortgage
07.2023 - 12.2023
- Helped develop the analytics skillset of the team members to optimize the output for the team.
- Built out forecasting methodologies using data science techniques to properly plan for future staffing needs.
- Built trust with our processes and forecasts with Z Team leaders, meeting with them monthly to drive hiring decisions of our sales teams.
- Served on the core team for large initiatives like StateX to drive our purchase business forward
Senior Data Analyst
Rocket Mortgage
06.2022 - 07.2023
- Contributed to overall organizational growth through continuous improvement of data analytics capabilities and processes.
- Worked with Z Team leaders to build out Market Share forecasting that is still used today which allows the most real-time data on how we are performing relative to the market.
- Spearheaded the implementation of dashboard visualization tools, providing actionable insights for stakeholders and decisionmakers.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
Data Analyst
Rocket Mortgage
08.2021 - 06.2022
Business Metric Analyst
Quicken Loans
06.2016 - 08.2021
Education
MBA - Digital/Business Analytics & Finance
Wayne State University
Detroit, MI 01.2019 - 05.2022
Bachelor of Science - Human Resources Management
Oakland University
Rochester, MI 09.2012 - 04.2017
Skills
Relationship building
Process improvement
Leadership
Problem-solving abilities
Decision-making
Effective communication
Data Analytics
Timeline
Team Leader, Data Science
Rocket Mortgage
01.2024 - Current
Team Leader, Workforce Management
Rocket Mortgage
07.2023 - 12.2023
Senior Data Analyst
Rocket Mortgage
06.2022 - 07.2023
Data Analyst
Rocket Mortgage
08.2021 - 06.2022
MBA - Digital/Business Analytics & Finance
Wayne State University
01.2019 - 05.2022
Business Metric Analyst
Quicken Loans
06.2016 - 08.2021
Bachelor of Science - Human Resources Management
Oakland University
09.2012 - 04.2017
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