Michael Lockwood
Woodland Hills,CA
Summary
Design Consultant with a proven track record at Home Depot, Leveraging strong organizational skills and design software expertise, I consistently deliver exceptional customer experiences, Recognized for meticulous attention to detail.
Overview
42
42
years of professional experience
Work History
Design Consultant
Home Depot
10.2018 - Current
- Established strong relationships with clients by maintaining open lines of communication throughout the entire window installation process.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Manager
Midway Furniture
04.2010 - 10.2018
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Special Finance Manager
Quality Toyota
01.2004 - 04.2010
- Enhanced dealership''s reputation as a reliable provider of special financing options through consistent performance and exceptional customer service.
- Helped sales team complete sales and finalize process.
- Verified and processed credit applications from customers.
Sales Associate
Home Depot
07.1994 - 01.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Auto Detailer
Linbrook Motors
08.1983 - 06.1994
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
Education
Arlington High
Riverside, CASkills
- Great attention to detail
- Visual storytelling
- Organization skills
- Experience with design software
Timeline
Design Consultant
Home Depot
10.2018 - Current
Sales Manager
Midway Furniture
04.2010 - 10.2018
Special Finance Manager
Quality Toyota
01.2004 - 04.2010
Sales Associate
Home Depot
07.1994 - 01.2004
Auto Detailer
Linbrook Motors
08.1983 - 06.1994
Arlington High