Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Michael Logan

Canal Winchester,OH

Summary

Dedicated and results-driven professional with experience in security, customer service, and sales lead generation. Proven ability to lead teams, manage crises, and ensure safety in high-pressure environments. Strong background in security procedures, de-escalation tactics, and training. Excellent communication and time management skills, with a commitment to customer satisfaction and operational efficiency.

Personable and outgoing with knack for engaging with people and building rapport. Understands importance of effective communication and time management, possessing strong organizational skills and goal-oriented mindset. Capable of driving positive outcomes through persuasive and meaningful conversations.

Overview

15
15
years of professional experience

Work History

Lead Canvasser / Team Leader

Ohio Precision Roofing
06.2024 - Current
  • Manage and lead a team of canvassers to generate sales leads
  • Follow up with potential customers to ensure satisfaction and increase conversion rates
  • Train and mentor new team members in sales techniques and customer engagement strategies

Lead Canvasser / Team Leader

AllPhase Roofing & Home Improvement
02.2023 - 06.2024
  • Developed and executed strategies to generate high-quality leads for sales representatives
  • Supervised and motivated canvassing teams to meet and exceed targets
  • Maintained positive relationships with potential clients to enhance customer retention

Salesperson

Erie Home
06.2022 - 02.2023
  • Engaged with potential customers to promote roofing services and generate leads
  • Provided detailed information on products and services, addressing customer concerns effectively

Security Officer

Mount Carmel St. Ann’s Hospital
09.2020 - 01.2022
  • Ensured the safety of employees, visitors, and hospital property
  • Responded promptly to security incidents, de-escalating conflicts professionally
  • Conducted regular patrols, monitored security systems, and enforced hospital policies

Warehouse Order Picker

Pepsi Warehouse
07.2020 - 09.2020
  • Accurately picked and packed orders for shipment to various stores
  • Maintained efficiency and productivity in a fast-paced warehouse environment

Security Officer / Trainer

Ohio Health
01.2010 - 01.2020
  • Conducted security patrols and responded to alarms, ensuring safety across the hospital campus
  • Trained new hires on security protocols, emergency response procedures, and safety checks
  • Monitored and maintained security systems, including panic alarms and door access controls

Education

Basic Police Officer

Eastland Career Center
Columbus, OH
11.2010

General Education & Work Program - General Studies

Hilliard Darby High School
Hilliard, OH
06.2000

Skills

  • Customer Service & Client Relations
  • Crisis De-escalation & Conflict Resolution
  • Security & Risk Assessment
  • Leadership & Team Training
  • Firearms Qualification & CCW Carrier
  • Active Listening & Communication
  • Time Management & Organization
  • Sales Lead Generation & Canvassing

Awards

  • Multiple certificates in law enforcement-related programs and training
  • Private Security Firearms Qualification
  • CCW Permit Holder

Timeline

Lead Canvasser / Team Leader

Ohio Precision Roofing
06.2024 - Current

Lead Canvasser / Team Leader

AllPhase Roofing & Home Improvement
02.2023 - 06.2024

Salesperson

Erie Home
06.2022 - 02.2023

Security Officer

Mount Carmel St. Ann’s Hospital
09.2020 - 01.2022

Warehouse Order Picker

Pepsi Warehouse
07.2020 - 09.2020

Security Officer / Trainer

Ohio Health
01.2010 - 01.2020

Basic Police Officer

Eastland Career Center

General Education & Work Program - General Studies

Hilliard Darby High School
Michael Logan