Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Lopez

Austin,TX

Summary

Organized and dependable Lead Repair Technician successful at managing multiple priorities and team members with a positive attitude. Willingness to take on added responsibilities to meet team goals and give our customers the best finished products possible.

Overview

13
13
years of professional experience

Work History

Repair Technician Lead

Tesla
06.2022 - Current
  • Body fitment, standard & heavy repair, diagnostics experience since launch of Model Y
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Helped build and grow successful night shift crews, and started C shift with record factory gated units
  • Helped collaborate with implementation of tool distribution for all repair team shifts, daily inventory, replenishing broken/lost tools and machinery needed for repairs
  • WARP Drive certified, maintained inventory of repair supplies and ordered parts. Sole manager of supplies for my team at CVI/Flats area using Stronghold storage
  • Participant of first 1000 Model Y units produced
  • Prior to more leadership added, led entire C shift as only lead for months with high success rate even through 5k ramp up. Breaking build and gated unit records with strong repair teams.
  • Supporting our team every way possible to ensure successfulness, growth, and stability of our finished product for our customers
  • Streamlined repair processes to optimize workflow efficiency and productivity.
  • Supported colleagues by sharing knowledge of specialized techniques or tools used in specific types of repairs when necessary.
  • Consistently maintained clean, organized, and safe work environment to ensure efficient completion of repairs and wellbeing of both employees and customers.
  • ASE certified in multiple automotive areas including electrical systems
  • Skilled at working independently and collaboratively in team environment.
  • Proven leader in all areas of End of Line repair since my time here at Tesla

Monitoring/Installation Repair Technician

Lifesafer Interlock Of Austin
01.2018 - 06.2022
  • Collaborated with internal teams for operational continuity and optimal performance.
  • Worked closely with local, state government and court system regarding my 500 clients accused of DWI/DUI charges with implementation, scheduling monthly appointments, and installation of court ordered ignition interlock devices (breathalyzer) in their vehicles.
  • Read blueprints and schematics to correctly place equipment.
  • Proficient with 12 volt vehicle electrical systems. Repair background with ASE certification in electrical systems. Full electric/ hybrid systems certifications
  • Optimized system performance through regular firmware updates and software installations.
  • Improved customer satisfaction by efficiently diagnosing and repairing various electronic equipment.
  • Only employee at location at all times with 500 client workload. In charge of installation, maintenance of ignition interlock systems (breathalyzer), monthly face to face interactions with clients for downloads to report to their probation/ court departments for DWI/DUI offenders.
  • Proficient and swift at multi-tasking in business and manufacturing environments given past work experience in oil field and only employee at location with 500 clients.
  • Customer service specialist as top employee in nation with most 5 star reviews for customer satisfaction and service.
  • Responded to service calls or requests during and after business hours.
  • Adhered to safety protocols, minimizing workplace accidents and creating a secure environment for all customers.
  • Contributed to company growth, performing efficient installations of new systems and devices for clients.
  • Proved successful working within tight deadlines and fast-paced environment.

Operations Night Shift Foreman

Dynomax Drilling Tools Inc
03.2011 - 02.2017
  • Inventory specialist helped implement systems to better track assets both company or customer owned directional oil drilling equipment
  • Oil field drilling tool equipment repair certified, including hydraulic equipment repair
  • Quality control specialist with knowledge of all precision measurement tools and equipment including telescoping, digital calipers, borescope, etc. for all parts of directional drilling tools, stators, and rotors.
  • Worked in callaboration with owner, multiple oil field drilling companies, and customers in the field in West Texas on orders for drilling tools as well as coordinating with logistical trucking companies for delivery and return when service is needed.
  • Knowledge of every aspect of oil field directional drilling companies processes, procedures, and operations in both manufacturing, service, and repair aspects.
  • Maintained a safe work environment by conducting regular safety checks and addressing potential hazards promptly.
  • Implemented inventory control measures, minimizing waste and reducing costs for this company.
  • Managed and delegated tasks to a team of 50 employees, resulting in increased productivity.
  • Cultivated professional working relationships with peers and supervisors.
  • Reduced employee turnover through effective communication and leadership during night shifts.
  • Reviewed performance metrics regularly, identifying areas for improvement and implementing corrective actions when needed.
  • Coordinated with production managers, monitoring material movement in and out of facility.
  • Managed communication between associates and management, addressing key issues and needs.
  • Oversaw loading and unloading of packages in warehouse.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Troubleshot equipment to reduce service calls and downtime.
  • Supervised ongoing daily production phases.

Education

Associate of Applied Science - Automotive Technology

Austin Community College
Austin, TX
08.2017

High School Diploma -

James Bowie High School
Austin, TX
05.1997

Skills

  • Conflict Resolution
  • WARP Drive Certified
  • Forklift Certified
  • Proven leader
  • Team player
  • Organizational Skills
  • Project Planning
  • Team building
  • Dependable and Responsible
  • Troubleshooting

Accomplishments

Recently recognized in Tesla's Employee Spotlight Recognition Initiative

Timeline

Repair Technician Lead

Tesla
06.2022 - Current

Monitoring/Installation Repair Technician

Lifesafer Interlock Of Austin
01.2018 - 06.2022

Operations Night Shift Foreman

Dynomax Drilling Tools Inc
03.2011 - 02.2017

Associate of Applied Science - Automotive Technology

Austin Community College

High School Diploma -

James Bowie High School

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Michael Lopez