Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
General Manager
Dzir Nightclub
San Antonio, TX
01.2020 - Current
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Recruited, interviewed and hired qualified staff for open positions.
General Manager
Ivy Rooftop
San Antonio, TX
11.2009 - 06.2019
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Event Manager
Infinity Staffing Service
San Antonio, TX
01.2007 - 08.2009
Coordinated with vendors to ensure timely delivery of materials for events.
Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
Increased employee capabilities through effective hiring, training, and evaluation methods for various event types.
Managed event timelines, ensuring all milestones are met and communicated to relevant parties.
Resolved any issues that arose during the course of an event in a timely manner.