Summary
Overview
Work History
Education
Skills
Certification
Timeline
Proficiencies
OperationsManager

Michael Loveland

Highwood,IL

Summary

Results driven Operations Manager with a track record of top and bottom-line growth. A diverse background in hospitality and manufacturing. Proficient in business relationship development, purchasing and process management. Consistently demonstrates a high level of ownership and initiative, possesses exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments. Able to manage goals and team development with experience and step into new roles, quickly making positive changes to drive company success.

Overview

24
24
years of professional experience
1
1
Certificate

Work History

Operations Manager

28 Mile Distilling Co.
Highwood, IL
07.2021 - Current
  • Assisted in the development of new products, including formulation, packaging, design, and government applications for regulation compliance.
  • Managed distillery production schedules and protocols, including performing root-cause analysis, followed by corrective action and preventative action plans.
  • Improved private event sales and execution through the creation of marketing materials, strategic pricing, and communication, growing event sales from $150,000 to $545,000 in 24 months.

Manager

28 Mile Distilling Co.
Highwood, Illinois
03.2020 - 07.2021
  • Transitioned the business from distilling to hand sanitizer production during COVID, developing systems and training to scale production from 600 to over 60,000 bottles per day.
  • Developed an assembly line capable of scaling production while maintaining all equipment and overseeing quality standards.
  • Successfully organized and completed both food production and GMP audit for Costco, with scores over 97%.

Outside Sales Representative

28 Mile Distilling Co.
Highwood, Illinois
11.2019 - 03.2021
  • Leveraged industry experience and relationships to create new accounts, resulting in sales growth.
  • Developed relationships with buyers and beverage directors, set meetings, introduced products, and demonstrated the value of our brand.
  • Created product recipes to get on menu, increasing product reorders.

Manager

Silver Dollar Tavern/The Humble Pub
Highwood, IL
08.2013 - 11.2019
  • Excelled in conflict resolution and de-escalation, creating a safer environment for coworkers and guests.
  • Identified new menu and market opportunities by working with brand representatives to keep up with market trends and gain a competitive advantage.
  • Ensured compliance with local health codes regarding food storage temperatures and alcohol serving guidelines.

Manager

New Balance North Shore
Highland Park, Illinois
09.2001 - 05.2013
  • Increased apparel sales by 48% by identifying market trends, merchandising, and implementing strategic markdowns.
  • Provided superior customer service, enhanced product recommendations, and trained the team on upsell opportunities.
  • Managed Google Analytics and SEO campaigns, increasing online sales by 50% year over year.
  • Continued education, taking C-PED Pedorthic training.

Education

Business Administration And Management

Barat College
Lake Forest

Skills

  • Business relationship development
  • Process identification, development, and efficiency
  • Data-driven reporting
  • Logistics coordination
  • Account management
  • Inventory management coordination

Certification

  • Basset Certification
  • CFPM

Timeline

Operations Manager

28 Mile Distilling Co.
07.2021 - Current

Manager

28 Mile Distilling Co.
03.2020 - 07.2021

Outside Sales Representative

28 Mile Distilling Co.
11.2019 - 03.2021

Manager

Silver Dollar Tavern/The Humble Pub
08.2013 - 11.2019

Manager

New Balance North Shore
09.2001 - 05.2013

Business Administration And Management

Barat College

Proficiencies

  • Microsoft Suite, including Publisher
  • Adobe Acrobat, Sign, Forms and Illustrator
  • QuickBooks
  • TTB.gov & Pay.gov

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Michael Loveland