Michael Lyles
Hawaiian Gardens,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
04.2023 - Current
- Provide comprehensive security services by patrolling assigned areas and premises, monitoring surveillance systems, and conducting regular security checks to prevent unauthorized access and ensure the safety of personnel and property.
- Maintain a visible presence and professional demeanor, acting as a deterrent to potential security threats and responding promptly to any suspicious activities or incidents, following established protocols and guidelines.
- Interact effectively with visitors, employees, and clients, providing exceptional customer service and addressing inquiries, concerns, or requests in a courteous and helpful manner.
- Monitor and control access points, checking identification, verifying credentials, and issuing visitor badges or passes to authorized personnel, while strictly adhering to security procedures and protocols.
- Conduct thorough and accurate documentation of security-related activities, including incident reports, shift logs, and any observed violations or irregularities, ensuring timely and detailed reporting to management.
- Collaborate with law enforcement agencies, emergency responders, and other security personnel during emergencies, coordinating efforts and providing support to maintain order and ensure the safety of individuals and property.
- Proactively identify and report safety hazards, potential security breaches, or vulnerabilities in the facility or premises, recommending and implementing appropriate preventive measures to mitigate risks.
- Stay updated on security trends, regulations, and industry best practices, actively participating in training programs and workshops to enhance knowledge and skills, ensuring the delivery of high-quality security services.
- Follow company policies and procedures diligently, including but not limited to fire safety protocols, evacuation procedures, and adherence to legal and regulatory requirements.
- Display strong problem-solving and decision-making abilities, effectively handling challenging situations and resolving conflicts in a calm, professional, and respectful manner.
Court Monitor
Sky Zone
06.2021 - 08.2022
- Ensured the safety and well-being of all customers by actively monitoring the trampoline park and enforcing safety rules and guidelines.
- Conducted regular inspections of trampolines and equipment to identify any potential hazards or maintenance needs, promptly reporting findings to management.
- Responded promptly to any incidents or accidents, providing immediate assistance, assessing injuries, and following established emergency protocols.
- Maintained a calm and friendly demeanor while interacting with jumpers, providing clear instructions on safety procedures and addressing any concerns or questions.
- Monitored jumpers' activities to prevent misuse or reckless behavior, enforcing rules to ensure a safe and enjoyable experience for all visitors.
- Assisted with crowd control during peak hours and busy periods, ensuring that jumpers were evenly distributed across trampolines and designated areas.
- Collaborated with the team to conduct safety briefings and training sessions for new jumpers, emphasizing proper jumping techniques and cautionary measures.
- Contributed to maintaining a clean and organized trampoline park by monitoring and addressing any littering or clutter issues.
- Stayed up-to-date with safety regulations and participated in regular training sessions to enhance safety knowledge and skills.
- Provided excellent customer service by addressing customer inquiries, resolving conflicts, and promoting a positive and welcoming atmosphere within the facility.
Freezer Deli Stocker
Walmart Supercenter
04.2020 - 04.2021
- Ensured high-quality products were taken care of and available for members.
- Ensured shelves were clean, maintained temperature control, verified expiration dates, and disposed of lesser-quality food products.
- Packed ready-to-sell products in proper containers and stock displays.
- Maintained a clean, sanitized, and member-ready area.
- Maintained safety of Facility by following safety standards, procedures, and guidelines.
- Maintained the Sales Floor and merchandise presentation in the Freezer/Cooler/Deli area.
- Provided member service by acknowledging their needs, locating merchandise, and assisting with purchasing decisions.
- Followed company policies and procedures related to the Freezer/Cooler area.
Bult Warehouse Worker
UPS Warehouse
05.2019 - 06.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Consistently lifted materials weighing as much as 40+ pounds.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Education
High School Diploma -
Artesia High School
Lakewood, CA06.2020
Skills
- Reliable
- Efficient with productivity and time management
- Security Procedures
- Emergency Response
- Customer Service
- Conflict Resolution
- Attention to Detail
- Communication
- Situational Awareness
- Teamwork
- Problem Solving
- Compliance
Certification
Security Guard Card
Timeline
Security Guard
Allied Universal Security Services
04.2023 - Current
Court Monitor
Sky Zone
06.2021 - 08.2022
Freezer Deli Stocker
Walmart Supercenter
04.2020 - 04.2021
Bult Warehouse Worker
UPS Warehouse
05.2019 - 06.2019
High School Diploma -
Artesia High School