Michael Lyons
Columbia,VA
Summary
Compassionate professional with experience in patient transportation. Familiarity with hospital protocols and procedures relevant to safely transporting patients between departments, rooms, or treatment centers. Showcases strong communication skills, ability to follow directions accurately, and physical stamina for lifting and moving patients as needed. Notable for contributing towards enhancing patient satisfaction by providing kindness and respect during transport duties to patients, family, and staff.
Overview
7
7
years of professional experience
Work History
Patient Transporter
University of Virginia health
Charlottesville, VA
01.2025 - Current
- Transported patients safely between departments and facilities within healthcare settings.
- Assisted nursing staff by delivering medical supplies and equipment to various units.
- Maintained cleanliness and organization of transport vehicles and equipment.
- Communicated effectively with patients to ensure comfort during transportation.
- Followed safety protocols to ensure compliance with healthcare regulations and standards.
- Followed all safety guidelines while transporting patients
- Greeted patient and explained transport plan and destination.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Responded promptly and appropriately to requests for each job assignment
- Assisted patients with entering and exiting transport equipment
- Collected patient information from nursing staff prior to transport.
- Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
- Delivered specimens to laboratory departments according to established procedures.
- Navigated hospital corridors and elevators efficiently, minimizing transport times and putting delays in promptly.
- Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.
- Trained multiple new team members on how to transport patients and equipment fast, safely, and efficiently and the proper cleaning processes while maintaining a fun, engaging, and positive atmosphere
Assistant Karate Instructor
Lake Monticello Karate Academy
Palmyra, Virginia
04.2024 - 03.2025
- Instructed students in basic and advanced karate techniques.
- Assisted lead instructor during class sessions and events.
- Maintained a safe and positive training environment for all participants.
- Demonstrated proper form and techniques to enhance student learning.
- Provided feedback to students on performance and technique adjustments.
- Maintained a safe learning environment by enforcing rules and regulations of the dojo.
- Led stretching sessions to reduce risk of injury.
- Ensured that all safety protocols were followed throughout each class session.
- Instilled discipline and respect in students, as well as proper dojo etiquette.
Apparel Associate
Dicks Sporting Goods, Inc
Charlottesville, Virginia
08.2023 - 01.2025
- Assisted customers in selecting appropriate apparel for various sports and activities.
- Maintained organized merchandise displays to enhance product visibility and accessibility.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to restock shelves and manage inventory levels.
- Ensured cleanliness and organization of the sales floor for a positive shopping experience.
- Handled customer inquiries and resolved issues to maintain satisfaction and loyalty.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Stocked shelves with newly arrived merchandise according to store guidelines.
- Offered additional assistance when necessary to help increase overall customer satisfaction
- Greeted customers promptly to engage and assist with apparel needs.
- Demonstrated strong product knowledge when responding to customer inquiries or complaints about products or services.
Server/ Cashier/Cook
Villa Novas
Columbia, VA
05.2019 - 08.2023
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed food and drink orders efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Handled customer inquiries and resolved issues promptly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Operated kitchen appliances, including ovens, grills, and fryers efficiently.
- Set up work stations prior to opening to minimize prep time.
- Set up and performed initial prep work for soups, sauces, and salads.
- Prepared and cooked meals according to menu specifications and dietary requirements.
Education
Fluvanna County High School
Palmyra, VirginiaSkills
- Patient transport
- Safety compliance
- Equipment handling
- Patient assistance
- Problem solving
- Team collaboration
- Communication skills
- Time management
- Attention to detail
- Customer service
- Professionalism
- Teamwork
- Adaptability
- Training and development
- Policy adherence
- Formularies
- Verbal and written communication
- Multitasking and organization
Affiliations
- Taking karate, currently a brown belt with black tips
- Has won multiple medals of all types in karate including 1 gold in nationals
- A weight lifting enthusiast
- American Heart Association (AHA) heart saver AED certification exp. Jan. 2027
- AHA Heartsaver CPR/AED (Lay Rescuer)- Workday learning certification (LSLC use only) exp Jan. 2027
References
References available upon request.
Timeline
Patient Transporter
University of Virginia health
01.2025 - Current
Assistant Karate Instructor
Lake Monticello Karate Academy
04.2024 - 03.2025
Apparel Associate
Dicks Sporting Goods, Inc
08.2023 - 01.2025
Server/ Cashier/Cook
Villa Novas
05.2019 - 08.2023
Fluvanna County High School