Michael Makuta
Abilene
Summary
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
Overview
13
13
years of professional experience
2008
2008
years of post-secondary education
Work History
FC Associate I
Amazon
Abilene
09.2023 - Current
- Sorted and organized products for efficient order fulfillment.
- Operated warehouse equipment to move and store items safely.
- Collaborated with team members to maintain a clean work environment.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Trained new employees regarding warehouse procedures and standards.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Demonstrated strong problem solving skills when dealing with difficult situations.
- Maintained cleanliness and safety standards in work areas to support operational efficiency.
- Collaborated with team members to ensure timely order fulfillment and accuracy.
Machine Operator
Abimar Foods
Abilene
08.2021 - 09.2023
- Operated packaging machinery for various food products efficiently.
- Monitored production lines to ensure quality and safety standards.
- Maintained equipment through regular cleaning and minor repairs.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Keep detailed reports of maintenance activities performed on machinery.
- Collaborate with other departments when necessary for successful completion of projects.
- Verified production orders prior to starting set-up.
- Troubleshoot malfunctions in equipment or processes.
- Monitored and observed production line to watch for pile-ups and jams.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Record production information such as quantities produced and materials used on daily logs.
- Monitor the feed and speed of machines during the machining process.
- Carry out regular safety checks on machinery prior to operation.
- Collaborated with team members to meet daily production goals.
- Observe machine operations to detect any problems or defects in the finished product.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Adjust machine settings to complete tasks accurately.
- Documented production data and reported discrepancies to supervisors.
- Assisted in training new operators on equipment and procedures.
- Adjusted machine settings based on product specifications and requirements.
- Conducted routine inspections of machinery for optimal performance.
Route Sales Representative
Frito Lay
Abilene
10.2017 - 08.2021
- Delivered product orders efficiently to designated retail locations.
- Managed inventory levels and restocked shelves as needed.
- Built strong relationships with store managers and staff.
- Conducted product promotions to increase brand visibility.
- Utilized handheld devices for order tracking and inventory management.
- Conducted daily pre-trip inspections of delivery vehicles.
- Loaded, unloaded, and delivered product in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Kept accurate logs of all deliveries and trips.
- Informed regular customers of new products or services and price changes.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Assisted with unloading incoming shipments from vendors.
- Developed and implemented strategies to increase sales volume.
- Maintained an organized work space at all times.
- Organized deliveries according to customer needs.
- Maintained accurate records of all deliveries and pickups.
- Delivered product to customers in a safe and courteous manner.
Inside Sales Representative
BMC West
Abilene
03.2013 - 10.2017
- Managed customer accounts to ensure ongoing satisfaction and retention.
- Conducted product demonstrations to educate clients on features and benefits.
- Developed tailored sales proposals that addressed specific client needs.
- Collaborated with marketing teams to align sales strategies with promotional campaigns.
- Utilized CRM software to track leads and manage sales pipeline effectively.
- Provided training and support to junior sales representatives on best practices.
- Resolved customer inquiries promptly to maintain positive relationships.
- Analyzed market trends to identify new business opportunities and target prospects.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Maintained detailed records of customer interactions, orders and account status updates.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Delivered superior customer support to improve account retention rate.
Education
Sweetwater High School
Sweetwater, TXSkills
- Order fulfillment
- Equipment operation
- Safety compliance
- Quality assurance
- Inventory management
- Problem solving
- Team collaboration
- Time management
- Attention to detail
- Effective communication
- Loading and unloading
- Packing efficiency
- Inventory tracking
- Goal setting
- Quick learner
- Professional demeanor
- Relationship building
- Warehousing functions
- Multitasking capacity
- Hand truck operation
- Stock rotation
- Vendor relations
- Cash register operations
- Product transport
- Display building
- Inspect merchandise
- Forklift operation
- Pallet jack usage
- Order ticket reading
- Box building and packing
- Hand-eye coordination
- Shipping and receiving
- Warehouse safety
- Order picking
- Workplace organization
Languages
English
Full Professional
References
References available upon request.
Timeline
FC Associate I
Amazon
09.2023 - Current
Machine Operator
Abimar Foods
08.2021 - 09.2023
Route Sales Representative
Frito Lay
10.2017 - 08.2021
Inside Sales Representative
BMC West
03.2013 - 10.2017
Sweetwater High School