Summary
Overview
Work History
Education
Skills
Timeline
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Michael Manning

Newark

Summary

Hi! I’m a motivated, people-focused professional with a passion for creating welcoming experiences, uplifting environments, and bringing positivity into every space I’m part of. With experience in customer service, retail operations, and team support, I bring a polished, energetic, and dependable approach to every role I take on. I value professionalism, kindness, strong morals, and treating others with respect while helping create an atmosphere that feels both supportive and inspiring.

Known for my warm communication style, strong work ethic, and naturally polished presence, I enjoy building meaningful connections and contributing beauty, confidence, and positive energy to the workplace. I thrive in fast-paced environments where teamwork, professionalism, and personal growth are valued, and I’m always excited to learn, grow, and leave a lasting positive impression through both my work and the way I carry myself.

Overview

4
4
years of professional experience

Work History

Auroras New Beginning - Self Direction Support

Auroras New Beginning
Newark, NJ
01.2025 - Current
  • Provided compassionate crisis support with professionalism and calm problem-solving skills, helping individuals feel safe, heard, and supported during challenging situations.
  • Built strong, trusting relationships with clients through empathetic communication, active listening, and a warm, client-centered approach.
  • Acted as a supportive liaison between families, caregivers, and community resources to encourage collaboration and ensure the best possible care for clients.
  • Empowered individuals with disabilities by connecting them with valuable programs, resources, and supportive services tailored to their personal needs and goals.

Store Supervisor

LOFT
Jersey City, NJ
07.2022 - 01.2026
  • Championed efficient closing operations through thoughtful inventory management, precise portion control, and organized storage practices, helping reduce waste and maintain a polished store environment.
  • Coordinated closing team schedules strategically to support productivity, smooth workflow, and strong customer service during high-traffic evening hours.
  • Enhanced nightly closing procedures by introducing a clear, easy-to-follow checklist that improved organization, consistency, and team accountability.
  • Contributed creative ideas and positive energy during team meetings, collaborating with management to continuously elevate store operations and guest experience.
  • Supported faster, more seamless service by effectively delegating tasks and encouraging teamwork during busy rush periods.
  • Maintained strong inventory flow by proactively monitoring stock levels and assisting with timely supply ordering to keep operations running efficiently.
  • Stayed informed on current industry trends and service standards to help maintain a modern, customer-focused store atmosphere.
  • Built lasting relationships with returning guests by delivering warm, attentive, and personable customer service with every interaction.
  • Fostered an uplifting and motivating team environment by recognizing strong performance and encouraging collaboration among coworkers.
  • Helped drive evening sales growth through engaging customer interactions, thoughtful upselling techniques, and promotional support strategies.

Education

Bachelor of Science - Communications

University of Phoenix
Tempe, AZ
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Multitasking Abilities
  • Dependable and responsible
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Computer skills
  • Critical thinking
  • Adaptability in Fast-Paced Environments
  • Trend Awareness & Brand Presentation
  • Retail Inventory Management
  • Leadership Support
  • Upselling & Sales Support
  • Scheduling Coordination
  • Attention to Detail
  • Creative Problem Solving
  • Emotional Intelligence
  • Client Care & Support
  • Relationship Management
  • Time Management

Timeline

Auroras New Beginning - Self Direction Support

Auroras New Beginning
01.2025 - Current

Store Supervisor

LOFT
07.2022 - 01.2026

Bachelor of Science - Communications

University of Phoenix

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