Dynamic and proactive team member with strong leadership qualities and a commitment to teamwork. Skilled in problem-solving and clear communication, fostering a positive environment while ensuring guest safety and satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Kate's Skating Rink
05.2023 - 02.2026
Assisted guests with skate rentals and provided safety instructions.
Maintained cleanliness and organization of facilities to ensure customer satisfaction.
Operated cash register, processed transactions, and handled customer inquiries efficiently.
Monitored skating area for safety compliance and addressed potential hazards promptly.
Collaborated with team members to enhance overall guest experience during events.
Trained new staff on operational procedures and customer service standards.