Michael Martin
Argyle,TX
Summary
As an accomplished IT professional with over 7 years of experience, I have a proven track record of designing and implementing complex IT systems in various roles. Additionally, my background in Business Management and Operations, as well as my experience as a Sr. Application Architect, has given me a unique perspective on aligning technology solutions with business objectives.
From my experience working with clients from various industries and backgrounds, I have honed my communication and interpersonal skills, enabling me to understand clients' needs and effectively communicate technical information to non-technical stakeholders.
My diverse background, technical expertise, and strong communication skills make me a valuable addition to any organization seeking an innovative and growth-oriented IT professional.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Analyst
PegaSystems
09.2022 - Current
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated project planning and execution with team members and team leads.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
Global Sales Business Systems Specialist
PegaSystems
10.2019 - Current
- Led team of 5 international internal CRM operations specialists to triage reported bugs and support 4,000+ daily users.
- Collaborated daily with development team to triage bugs with Pega's CRM suite, Sales Automation.
- Worked closely with internal CRM users and stakeholders to identify process gaps and designed and implemented Business Process Management (BPM) based solutions using Pegasystems BPM platform.
- Solicited project requirements from a variety of stakeholders to create user stories and develop and implement new functionality using Pega's low code development platform.
- Collaborated with enablement groups to create and deliver training materials for new employees and new content.
- Created dashboards using Tableau and PowerBI to present key performance metrics to an executive level audience.
- Provided ad hoc reporting for sales and operations teams leveraging Oracle DB.
- Led special interest projects including automation of yearly account planning, data governance, and automation of operational functions to optimize day to day workflows.
- Assisted in implementation of yearly quotas for 3000+ sales staff.
Sr. Application Architect
Nymbl
08.2022 - Current
- Designed, built, and supported enterprise level business applications utilizing a low code development platform, Vinyl.
- Worked closely with business analysts and subject matter experts to determine application requirements, as well as analyze and improve business processes in order to quickly develop, test, and deploy applications.
- Created and optimized front end reporting dashboards for use at an executive level.
Sr. Application Developer
Zudy
08.2018 - 06.2019
- Designed, developed, and supported enterprise level business applications utilizing a low code development platform, Vinyl.
- Worked closely with business analysts and subject matter experts to gather application requirements, as well as analyze and improve business processes in order to quickly develop, test, and deploy applications
- Worked daily with SQL, SSMS, Excel.
- Created and optimized front end reporting dashboards for use at an executive level.
- Completed a large data ETL project uniting over 70 disparate systems into one coherent data structure.
- Designed and developed an application which processed more than one million automotive recalls internationally while integrating with multiple government regulatory agencies.
- Developed strong data analysis and manipulation skills, routinely working with large databases in the tens of millions of records
- Worked with Amazon Web Services, and gained a working knowledge of HTML and CSS.
Application Developer
Zudy
08.2017 - 08.2018
- Designed, built, and supported enterprise level business applications utilizing a low code development platform, Vinyl
- Worked closely with business analysts and subject matter experts to determine application requirements, as well as analyze and improve business processes in order to quickly develop, test, and deploy applications
- Worked daily with SQL, SSMS, Excel
- Created and optimized front end reporting dashboards for use at an executive level
- Completed a large data ETL project uniting over 70 disparate systems into one coherent database, as well as creating a reporting dashboard and providing recommendations for improvement to the business
- Developed strong data analysis and manipulation skills, routinely working with large databases in the tens of millions of records
- Worked both independently and with a range of teams
- Worked with Amazon Web Services, and gained a working knowledge of HTML and CSS.
Project Coordinator
Granite Telecommunications
01.2017 - 08.2017
- Gathered project requirements from clients.
- Acted as a liaison between business units to ensure project met and exceeded deadlines.
- Drove completion of nationwide infrastructure and technology projects.
Technical Recruiter/Account Executive
Robert Half International
06.2016 - 11.2016
- Identified and recruited top IT talent in the Boston area
- Presented RHI services and benefits to potential clients
- Learned and utilized SalesForce as well as MicroJ Plus.
Education
Bachelor of Science - Business Administration
Oklahoma State University
Stillwater, OK05.2016
Skills
- Microsoft Office
- Scrum/Agile Methodology
- Software Development Methodologies
- Business Requirements Documents (BRDs)
- Data Modeling
- Low Code Application Development
Certification
- Certified System Architect, Pegasystems - 2022
- SixSigma White Belt, Aveta Business Institute - 2017
Timeline
Product Analyst
PegaSystems
09.2022 - Current
Sr. Application Architect
Nymbl
08.2022 - Current
Global Sales Business Systems Specialist
PegaSystems
10.2019 - Current
Sr. Application Developer
Zudy
08.2018 - 06.2019
Application Developer
Zudy
08.2017 - 08.2018
Project Coordinator
Granite Telecommunications
01.2017 - 08.2017
Technical Recruiter/Account Executive
Robert Half International
06.2016 - 11.2016
Bachelor of Science - Business Administration
Oklahoma State University
- Certified System Architect, Pegasystems - 2022
- SixSigma White Belt, Aveta Business Institute - 2017
Similar Profiles
Aastha ChoudharyAastha Choudhary
Benefit Analysts at PegasystemsBenefit Analysts at Pegasystems
Kelly AlbanoKelly Albano
Technical Project Manager at PegasystemsTechnical Project Manager at Pegasystems
Pratima RathorePratima Rathore
Senior Data Scientist at PegasystemsSenior Data Scientist at Pegasystems