Summary
Overview
Work History
Education
Skills
Timeline
Generic
Michael Martinez

Michael Martinez

IT & Software Development Manager
Cypress,TX

Summary

Experienced IT Manager with a strong background in IT infrastructure, network monitoring, software development, and cybersecurity. Skilled in leading end-to-end project lifecycles, implementing innovative IT solutions, and optimizing processes to drive efficiency. Proven track record of delivering complex projects on time and within budget while aligning technology with business objectives. Expertise in designing and maintaining secure systems, managing risk, and ensuring compliance with industry standards. Adept at building collaborative teams, fostering strong stakeholder relationships, and driving organizational success. Motivated, adaptable, and committed to delivering scalable, high-quality results in dynamic environments.

Overview

12
12
years of professional experience

Work History

IT & Software Development Manager

Warefor
03.2024 - Current
  • Managed software development reporting for corporate reporting and business intelligence efforts.
  • Reviewed code to check compliance with company coding guidelines.
  • Oversaw Number of simultaneous projects, monitoring each for development milestone and quality control compliance.
  • Led sprint planning, reviews and retrospectives.
  • Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
  • Led organization-wide technology strategy development.
  • Researched and implemented new technological tools to optimize business process workflows.

Information Technology Operations Manager

Mission Critical
10.2023 - 04.2024
  • Streamlined IT operations by implementing effective process improvements and automation techniques.
  • Optimized resource utilization with effective capacity planning strategies, ensuring alignment with business demands.
  • Ensured maximum system uptime by proactively monitoring and maintaining critical IT systems.
  • Facilitated timely resolution of technical issues by establishing clear escalation paths and communication channels between support teams and endusers.
  • Managed software development reporting for corporate reporting and business intelligence efforts.

IT Manager

Moore Control Systems, Inc.
08.2020 - 10.2023
  • Lead team of IT professionals providing technological support for hundreds of employees
  • Keep up to date on new and innovative technology solutions and analyze them for potential implementation
  • Designed and continually update company-wide information management systems for maximum efficiency
  • Manage the development, design, storage, and dissemination of all electronic manuals and publications
  • Responsible for training and orientation of new IT hires
  • Offered experience working with client-server architectures, networking protocols, and databases
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.

IT Technician

Moore Control Systems, Inc.
05.2018 - 08.2020
  • Implemented new information management system and trained employees in its use
  • Provided on-phone and online support for users to facilitate effective operation of IT resources
  • Delivered troubleshooting solutions to departments and console operators experiencing difficulties with software, hardware, and network connectivity
  • Implemented improved assessment and analytical techniques for further achievement of identified departmental goals
  • Drove enhanced performance figures for IT team and department to meet stated management expectations and relevant standards

Military Police (31B) / Army Bandsperson (42R)

United States Army
01.2013 - 01.2017
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Documented and organized security information accurately and efficiently.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Executed search and seizure operations in strict accordance with applicable laws and regulations.
  • Ensured mission success with diligent planning, coordination, and execution of various tasks.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Collaborated with fellow musicians for seamless performances and increased audience engagement.

Education

Bachelor - Computer Information Systems

University of Houston-Victoria
Katy, TX
01.2018 - 5 2021

Masters - Management Information Systems

Texas A&M University
College Station, TX
2025

Skills

Strategic IT Leadership

Timeline

IT & Software Development Manager

Warefor
03.2024 - Current

Information Technology Operations Manager

Mission Critical
10.2023 - 04.2024

IT Manager

Moore Control Systems, Inc.
08.2020 - 10.2023

IT Technician

Moore Control Systems, Inc.
05.2018 - 08.2020

Bachelor - Computer Information Systems

University of Houston-Victoria
01.2018 - 5 2021

Military Police (31B) / Army Bandsperson (42R)

United States Army
01.2013 - 01.2017

Masters - Management Information Systems

Texas A&M University
Michael MartinezIT & Software Development Manager